Job description
Company Description
Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We put people first. It’s all about you..
We’re looking for an experienced HR professional to join our busy People Solutions team to partner closely with Operational Managers, providing HR and Employee Relations advice and support. To be successful in this role you will need a strong understanding of UK employment legislation and experience of providing HR and Employee Relations advice.
Here are the core skills and experience we’re looking for you to bring:
- Previous experience in a HR or People team role, and/or strong team management experience with a genuine passion for moving your career into HR
- Solid understanding of people processes, employee relations and employment law, with the ability to interpret and apply policies clearly for leaders and employees
- Experience providing advisory support to People leaders and delivering change projects
- Proven ability to build strong and trusted relationships across all levels
- Strong problem-solving skills and the ability to think creatively to find practical solutions
- Understands and acts with inclusion and diversity principles at the forefront
- Attention to detail and ability to use data to inform insights
- A CIPD or HR qualification is beneficial but not essential
This is a 9 month fixed-term contract with an immediate start. The office base will be 1-2 days per week in Colindale, NW London with occasional travel into central London.
We work together. Your team and the people you will work with…
You’ll be joining a close-knit team of People professionals. Your closest colleagues will be fellow People Solutions Advisors but you will also work across the wider people team to provide joined up solutions. Your role will require close collaboration with key Operational People Leaders to provide advise, coaching and guidance across a range of employee relations and people queries.
We deliver progress. What you’ll do and how you will make an impact.
This is an exciting opportunity to join our People Team as a People Solutions Advisor, working across our Operations teams to deliver impactful people initiatives. You’ll work on a variety of projects, manage employee relations cases and support people development and wellbeing, playing a key role in shaping leaders, teams, and the wider business.
What you’ll do
- Deliver activities that engage and retain outstanding teams by providing HR advice, case management and change support, building strong relationships with leaders, managers and the wider people team to deliver high-quality people solutions.
- Lead ER case management, ensuring timely actions, clear manager responsibilities and compliance across hearings, investigations and appeals, while advising on risk and maintaining best practice.
- Enable leaders to confidently manage conduct, absence and performance issues by coaching for development, providing tailored support and empowering them to make decisions and role model our DNA.
- Deliver proactive performance management support by ensuring leaders understand our UW policies and frameworks, applying consistent approaches to driving team performance.
- Analyse ER data and trends to identify themes, knowledge gaps and recommend targeted actions to continuously improve people experiences, processes and interactions.
- Design and deliver initiatives to enhance the people experience, including reducing attrition, embedding new policies and partnering with belonging groups to translate insights into improved practices and leader development.
- Deliver people compliance and change programmes, collaborating closely with the wider People team and People Business Partners on project planning and execution, ensuring initiatives align to business objectives.
- Manage cyclical activities such as culture temperature checks and engagement surveys, helping people leaders interpret results and take meaningful action that builds trust, inclusivity and performance.
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
- An industry benchmarked salary. We’ll share it during your first conversation.
- Hybrid working, with 1-2 days in the office each week. (We’re definitely open to discussing flexible working arrangements)
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
- Family-friendly policies, designed to help you and your family thrive.
- Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
- Belonging groups that help UW shape an even more inclusive future.
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Apply here!
You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Additional Information
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
