Utility Warehouse

Founded in 1997, we provide bundled home services like energy, broadband, mobile, and insurance, all on one monthly bill. We’ve served over a million customers for more than 20 years through our nationwide network of local Partners. We specialize in utilities, technology, and customer service, and employ between 1,001 and 5,000 people.

Our technology teams develop and integrate APIs for telco experiences, primarily using Go, Kafka, Kubernetes, Postgres, and MongoDB. Data analysts build pipelines, transform information, and create dashboards for business intelligence. Frontend engineers focus on our main web and mobile app interfaces, navigation, and information architecture for user journeys.

Product teams manage financial services, like Cashback and Insurance. They also improve the digital experience for onboarding, conversion, retention, and self-service. We also deliver energy programs, such as MHHS, to meet regulatory obligations.

Our mission is “people helping people,” supporting our community of customers and Partners.

We value curiosity, pragmatism, and data governance. We emphasize collaboration, continuous learning, and customer-focused experiences. Our teams work in autonomous, product-focused environments.

We have between 1,001 and 5,000 employees. We foster a culture of autonomy, especially within our product and engineering teams. These teams work in small, cross-functional groups, taking ownership of their work.

We promote a customer-centric and agile environment where collaboration is key. We value a growth mindset, strong engineering fundamentals, curiosity, and pragmatism. We encourage employees to mentor peers and support an inclusive work environment with belonging groups.

We offer an industry-benchmarked salary and a comprehensive benefits package:

• Share options and a Save as You Earn scheme, a matched-contribution pension scheme, and life assurance up to four times salary.
• 25 days of holiday plus bank holidays.
• Flexible working, including a remote-first policy with access to hot desks across the UK and a central London hub, plus a work-from-anywhere policy for up to two weeks per year.
• Health and wellbeing benefits: discounted private health insurance, a confidential Employee Assistance Programme, a free Virtual GP service, virtual fitness classes, and wellness tools.
• Family-friendly policies.
• Discounts on our products and services, including a free Cashback Card.
• Career development through a formal framework with regular reviews, promotion cycles, and access to industry conferences.