Job description
The Company You’ll Join: It is our mission to create an exceptional firm that betters the world of work. Through granular candidate insights, in-depth employer benchmarking, continuous market pulses, actionable strategies, and recruiting feedback platforms, the team at Veris Insights is advancing the way companies across North America approach recruiting, employer branding, DEI (diversity, equity, and inclusion), and talent management. We work with hundreds of Fortune 1000 organizations to help them solve their hardest talent challenges and it is our aspiration to be nothing less than the single, unequivocal best partner to every one of these leaders in that pursuit.
The Team You’ll Join: Our Client Success team (internally known as Member Experience) is the face and heart of Veris Insights. We work as an extension of our clients’ teams, ensuring they feel supported, understood, and equipped to tackle their biggest challenges.
As part of the University Recruiting Council, you’ll partner directly with early talent leaders across the country. Our mission is to translate Veris Insights research into actionable strategies that strengthen recruiting outcomes while building trusted advisor relationships with clients. This work spans advising on candidate behaviors and experiences, shaping early talent program design, and facilitating strategy sessions that influence how leading employers attract and engage the next generation of talent.
How You’ll Grow: This role blends strategic consulting, facilitation, and relationship management. You’ll have complete ownership of a portfolio of clients and expand your ability to lead high-level conversations.
You will deepen skills in executive presence, consultative advising, storytelling, and problem-solving while benefiting from ongoing coaching in a feedback-rich environment. The Client Success team invests deeply in growth, autonomy, and meaningful impact, creating opportunities to stretch your skills and see your influence on client strategies firsthand.
Who You Are:
Strategic and incisive: You can quickly cut through complexity and surface clear, actionable recommendations.
Relationship-first: You excel at building trust and credibility with senior stakeholders.
Confident facilitator: You bring energy and executive presence to every interaction, whether leading a workshop or presenting insights.
Adaptable problem-solver: You thrive in ambiguity and pivot easily as client needs evolve.
Collaborative teammate: You’re motivated by working in a fast-paced, mission-driven environment.
Key Responsibilities: Client Advising & Relationship Management
- Serve as the primary point of contact for 25–35 University Recruiting Council clients.
- Build trusted advisor relationships, ensuring clients see Veris Insights as indispensable partners.
- Onboard, consult, and grow relationships with clients, tailoring support to their unique recruiting challenges.
Key Responsibilities: Research Translation & Facilitation
- Translate research and data into actionable recommendations for early talent leaders.
- Lead engaging presentations, workshops, and strategy sessions, both virtually and in person.
- Stay current on talent acquisition, university recruiting, and labor market trends, and bring that intelligence to clients.
Key Responsibilities: Strategic Problem-Solving & Execution
- Diagnose client needs and design solutions that move their recruiting strategies forward.
- Manage client data and insights with accuracy and accountability.
- Balance multiple client priorities with agility and focus, ensuring high-quality execution across all engagements.
The Requirements:
- 4+ years in client-facing roles such as consulting, talent acquisition, employer branding, or customer success.
- Demonstrated experience facilitating, storytelling, and providing strategic advice to senior stakeholders.
- Strong communication and business writing skills, with the ability to synthesize and present insights clearly.
- Comfort with data interpretation and translating findings into compelling narratives.
- Ability to manage multiple priorities in a fast-paced, remote-first environment.
The Nice-To-Haves:
- Familiarity with university recruiting, early talent strategy, or labor market research.
- Experience with Google Suite, Planhat, or similar CRM platforms.
The Compensation & Benefits Package:
- Salary: $80,000–$92,500 annually, depending on experience
- Location: Remote-first within the U.S., with ability and willingness to be in our DC office for team off-sites, strategic planning, or other key moments where in-person connection adds value
- Time Off: Unlimited PTO, plus monthly mental health days
- Health & Wellness: Medical, dental, and vision coverage, plus a $1,000 annual wellness stipend
- Retirement: 401(k) with up to 4% employer match
- Family Support: Paid parental leave
- Work Authorization: Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Unfortunately, we are unable to consider OPT/CPT holders.
Please keep in mind: Research has shown that candidates from underrepresented backgrounds only apply to jobs when they meet 100% of the requirements vs. their majority counterparts, which apply at a much higher rate if they meet 50-60% of the requirements. So, with that being said, if you are interested in the role, we would love to hear how you can leverage your talents to be an awesome culture add.
Our Values & Culture, In Brief: Talent is in our DNA. It is what we study, who we serve, and the quality we most pride ourselves on internally. In order for our team members to be at their best, we provide individualized benefits and support. At the most basic level, benefits include unlimited PTO, health insurance benefits, and career development opportunities. We believe a well-rounded and diverse team is the key to our success. To provide the widest range of experiences and perspectives in our member service and internal culture, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Please let our recruiter know if there are any accommodations we can provide for you to ensure an equitable and comfortable recruitment process.
We highly value diversity, equity, and inclusion, and this shows up in everything we do. Our research has a significant focus on the experiences of candidates from diverse backgrounds. Internally, we have Employee Resource Groups for BIPOC and LGBTQ+ employees, and Affinity Groups to support women and neurodiversity. Furthermore, we’ve established a Diversity Council to promote a workplace environment that is safe, respectful, and inclusive for all and acts as an active partner to People Ops and Leadership in service of our broader firm-wide DEI goals.
