Job description
Description
Who We Are
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com.
Who You Are
In this role you will be collaborating with internal and external stakeholders, helping them to understand why the platform behaves a certain way and guide them through best practices in programmatic advertising, collaborate with the product and engineering teams to resolve issues, etc. To thrive in this role you should be an analytical thinker with problem-solving mindset, comfortable communicating technical concepts in simple terms.
This is a full-time position with three days per week in our Stockholm office.
What You Will Do
Provide technical support for internal stakeholders (Account Managers, Customer Success Managers) and external customers
Troubleshoot issues related to campaign delivery, performance and configuration
Diagnose and configure tracking tools (segments, conversion pixels, events)
Investigate budget delivery irregularities and platform anomalies
Generate, analyze, and explain custom reports
Assist with billing-related topics such as invoices and credit limits
Document recurring issues and propose improvements to product and engineering teams
Explain system logic and programmatic advertising principles in user-friendly terms
Requirements
What You Will Bring
Experience in programmatic advertising, ad operations, or digital advertising
Understanding of CPM, CPC, CPA, CTR, ROAS and attribution models
Knowledge of tracking technologies (pixels, events, segments, cookies, IDs)
Ability to analyze datasets and interpret campaign performance
Strong communication skills for both technical and non-technical audiences
Ability to multitask and manage support queues efficiently
Bonus: experience with DSPs, SSPs, DMPs, or analytics platforms
What We Offer
Just a few of the benefits waiting for you at Verve:
Stay healthy and fit through our Healthcare allowance (Friskvårdsbidrag) of SEK 5000
Support your long-term financial security with our Avanza Corporate Pension Scheme (Tjänstepension)
Make your commute easy and affordable with our monthly SEK 580 Transportation Allowance
Recharge with 25 paid vacation days + 3 Wellness days throughout the year, in addition to the public holidays
Boost your professional knowledge with our annual training budget & internal webinars
… and even more reasons to join us!
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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