Job description
Company Overview
Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.
Job Purpose and Role
We are seeking an experienced Medical Practice Management Consultant with a strong background in managing clinical practices—preferably within ENT and Psychiatry settings. In this client-facing role, the consultant will work directly with physicians, practice managers, and healthcare administrators to evaluate operations, recommend solutions, and drive improvements that enhance clinical efficiency, patient outcomes, and financial performance. The ideal candidate combines deep healthcare management expertise with exceptional communication and relationship-building skills.
Key Responsibilities:
- Client Consultation & Relationship Management: Serve as the primary advisor to clinical practices, building trust and long-term partnerships. Understand client needs, tailor solutions, and provide ongoing consultation to ensure sustainable results.
- Operational Assessment: Conduct detailed evaluations of practice workflows, patient scheduling, staffing structures, billing, revenue cycle management, and care delivery models to identify inefficiencies.
- Strategic Planning: Collaborate with clients to design strategic roadmaps that improve patient access, optimize physician productivity, and support business growth.
- Data Analysis & Reporting: Collect and analyze key operational and financial data. Translate complex findings into clear, actionable recommendations for practice leadership.
- Regulatory Compliance: Advise clients on compliance with federal, state, and industry regulations (e.g., HIPAA, CMS, payer requirements) and implement corrective measures as needed.
- Technology & Process Implementation: Recommend and guide the integration of new technologies such as EHR/EMR optimization, practice management software, and telehealth solutions. Support process reengineering to streamline patient flow and improve satisfaction.
- Financial Performance Support: Provide insights into budgeting, revenue cycle optimization, payer contract negotiations, and cost management strategies.
- Stakeholder Facilitation: Lead discussions and workshops with physicians, administrators, and practice teams to align on goals, manage expectations, and ensure smooth adoption of new initiatives.
- Change & Project Management: Oversee client projects from start to finish, ensuring deliverables are achieved on time, within scope, and with measurable impact.
Key Skills and Qualifications
- Education:
- Bachelor’s degree in Healthcare Administration, Business, Public Health, or a related field (required).
- Master’s degree in Healthcare Administration, MBA, or related discipline (preferred).
- Experience:
- Minimum of 5+ years of experience in healthcare administration, preferably in a management role.
- Demonstrated experience in managing or consulting for healthcare practices, with strong preference for ENT and Psychiatry settings.
- Proven track record of delivering measurable improvements in practice operations, patient flow, and financial outcomes.
- Prior client-facing consulting experience strongly preferred.
- Background in Account Management and Inside Sales, with the ability to build and maintain strong client relationships.
- Hands-on expertise in Healthcare Administration, including overseeing staff, optimizing workflows, and ensuring compliance with healthcare regulations
- Core Skills:
- Exceptional interpersonal and communication skills to build rapport and present solutions to diverse stakeholders.
- Strong analytical and problem-solving skills to interpret complex data and develop practical solutions.
- Deep understanding of healthcare trends, regulations, and best practices.
- Skilled in project management with the ability to oversee multiple client engagements simultaneously.
Job type: Full Time - Remote
Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department.
WRS Health is an equal opportunity employer.
