Job description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company.
Responsibilities:
Daily communication with drivers and customers
Notifying appropriate parties of any issues
Inputting updates into the system
Answering incoming calls from clients
Scheduling appointments
Maintaining current knowledge of market trends in the transportation marketplace
Other duties as required by business needs or as assigned
Working conditions:
Work schedules: Monday – Friday 17.00 EST- 01.00 EST
Competitive Salary in USD
Hydrid or Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements
1+ years of experience in the customer support field
English level - upper-intermediate or higher
Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
Expert knowledge of team members’ roles and responsibilities
Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment
Must possess strong organizational and time management skills to meet department goals and deadlines
Must be punctual and have excellent attendance
