Job description
Zirous is an accomplished tech firm based out of West Des Moines, IA. For the past 40 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in all things data & analytics, cloud adoption, service delivery, enterprise integration, identity & access management, custom application development, revenue operations, and more.
Our technology partners include: https://www.zirous.com/partnerships/
Position Summary:
We are seeking a highly motivated and results-oriented Account Executive to join our growing team. The successful candidate will be responsible for driving new business by selling our Zendesk service delivery implementation services to prospective clients. This role requires a strong understanding of SaaS software solutions, excellent sales acumen, and the ability to articulate the value of professional services in optimizing customer (CX) and employee experience (EX) platforms.
Key Responsibilities:
Identify, qualify, and close new business opportunities for Zendesk implementation services.
Develop and maintain a robust sales pipeline through proactive outreach, networking, and lead generation.
Work alongside Zendesk Partner teams, including Account Managers and Channel Representatives, to deliver impactful presentations and demonstrations to prospective clients, highlighting how the Zendesk solution and our services can solve their unique business challenges.
Work directly with the VP of Sales, VP of Strategic Alliances, and VP of Cloud & Service to develop tailored solutions and proposals.
Collaborate with the internal marketing, resource management, and technical teams.
Negotiate contracts and terms, ensuring mutually beneficial agreements.
Build and nurture strong relationships with key decision-makers and stakeholders within target organizations.
Stay up-to-date with Zendesk platform updates, industry trends, and competitive offerings including asset management platforms such as Oomnitza.
Achieve and exceed assigned sales targets and revenue goals.
Maintain accurate records of all sales activities and client interactions within the CRM platform Salesforce.
1 - 3 years of lead generation and cold calling sales experience is required.
Bachelor’s degree in Business, Marketing, or a related field (or equivalent practical experience).
Proven track record of success in B2B software or services sales, with a focus on cloud platforms is a plus.
Previous experience using sales prospecting tools such as LinkedIn Sales Navigator and ZoomInfo.
Understanding of the customer experience platforms such as Zendesk, ServiceNow, or Freshdesk and their various functionalities is highly preferred.
Experience selling professional services, particularly implementation, integration, or consulting services, is a significant plus.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Strong negotiation and closing skills.
Proficiency with CRM software (e.g., Salesforce).
Ability to travel overnight as needed.
Location:
- Zirous provides a hybrid work model, offering both work from home (remote) days each Monday & Friday, as well as on-site days at the West Des Moines, IA office each Tuesday, Wednesday, Thursday. However, due to the nature of this sales position your daily work location may vary based on client prospecting activities and partner events. Local candidates within the Des Moines, IA metro will be given priority.
What to expect:
A fast-paced work environment.
To work alongside some of the smartest people you’ll ever know. You’ll learn from them, and they’ll learn from you.
LOTS of perks: snacks, beverages, social hours, on-site gym & shower facility, small group activity options outside of work (think axe throwing, bowling, pickleball, go-karts, and more), and a flexible work schedule with the ability to work remotely and in the office.
Recognition for a job well done! Employee of the Month and Employee of the Year awards with bonus amounts for each.
Company-wide lunches on-site and remotely.
Lunch and Learns (throughout the year we educate each other on different technical topics).
Casual dress - jeans, sweatshirts, flips are all acceptable while in our office or while working from home. We do dress up when client facing, but don’t worry if you are just graduating and don’t have business clothes - we offer a clothing allowance!
Professional development opportunities.
Much, much, more!
A competitive compensation based on previous sales experience, along with an attractive benefits package, including a 401(k) match.
Opportunity to work with a leading cloud-based platform.
A dynamic and supportive work environment.
Play a vital role in the success of an exceptional team.
Thrive in a supportive environment that promotes both personal and professional development.
Experience the best of both worlds with our hybrid model, combining in-office collaboration and remote work days each week.
Benefit from flexible scheduling options.
Embrace flexible time off (FTO) with unlimited time off - take the time you need while still being there for your teammates and Zirous.
Receive paid holidays to recharge and relax.
Access a cell phone subsidy and discounts with Verizon.
We prioritize our employees’ personal time, career aspirations, and life goals.
Zirous is an equal opportunity employer.
