Job description
When you love what you do, it won’t feel like work. Who says your calling and career have to be mutually exclusive? People who join us at Precision AQ are drawn to our agency because of their passion for and commitment to truly cutting-edge and incredible work – they stay for our ethos of wecentricity, the community and collaboration we foster here. Launching clients’ treatments. Changing patients’ lives. Advancing creativity and strategy, improving results and outcomes. We do our best and most innovative work when it’s fueled by purpose and comprised of the unique and varied perspectives and abilities of team members across the globe.
At Precision AQ, talent is displayed in the work, not flaunted in plumes of conceit. Here, cooperation and wecentricity are what we champion. Are you a self-effacing rock star? A sensible diva? A down-to-earth maestro? Have we got a stage for you. Our people are wildly talented, clever, and inspiring.
Who we are: What our Clients’ Service Executives do every day is quite influential and consequential. Great Agency work starts and ends with us. As the catalyst for creation, the way we influence teams will have the greatest impact on our collective success. As trusted partners, we are an extension of our Client and Agency teams who wants to make a positive difference every day.
We are the respected steward of our culture, emulating our principles, and radiating wecentricity, inside and outside our walls. As a dynamic mirror, we are reflective of our Agency standards and ethos, as well as our unique mix of authenticity, generosity, fearlessness, and joy. You and me, know this already, and it’s what brought us here and keeps us here. Let’s keep motivating, inspiring, and influencing greatness.
Who you are: The Account Supervisor functions as a team leader and provides support through overseeing and coordination of projects. The Account Supervisor is responsible for assuring and maintaining client satisfaction as the primary client point of contact. The Account Supervisor serves as a liaison between client services leadership, strategy, and internal operations.
Essential functions of the job include but are not limited to:
Tactical Management
Leads team in development of project strategy and communications plans
Works collaboratively with project management in the ongoing oversight of team and job progress
Directs all tactics of assigned accounts
Effectively troubleshoots issues that arise
Client Management
Develops and maintains strong rapport day-to-day with client contacts
Conducts periodic check-ins with client to obtain feedback on agency performance
Resolves issues regarding fees, job progression, project scope, team personnel, etc.
Begins to demonstrate more senior-level leadership responses to client challenges
Financial Management
Meets established revenue goals
Leads troubleshooting efforts related to project scope creep, AAs, internal process bottlenecks, etc.
Meets profitability targets
Product Knowledge
- Has full knowledge of all the assigned products, competition, and the role of changing market dynamics
Strategy
Actively engages clients in discussions about market challenges and opportunities, specifically those that can be addressed by communications
Has or develops deep familiarity with client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment
Applies understanding of client’s product and market situation to internal and client discussions
Develops expertise on one or more industry segments; becomes a go-to person for business insights
Business Development
Formulates plans to extend business with existing clients
Leads and closes new business opportunities with existing clients
Leadership & Agency Advocacy
Proactively (and with appropriate subtlety or force as the situation demands) offers the agency’s point of view on client’s strategic and tactical choices
Responsible for ensuring the agency is positioned to do the best possible work for the client
Qualifications:
Minimum Required:
- Bachelor’s Degree
Other Required:
- May require travel domestically and/or internationally including overnight stays
Preferred:
Pharmaceutical/Healthcare Experience
3 Years’ Agency Experience
Skills:
- Microsoft Office: Word, Excel, PowerPoint, Outlook; Internet
Competencies:
Communication
Analytical thinking
Flexibility
Initiative
Attention to Detail
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.
Reasonable estimate of the current range
$85,000—$116,000 USD
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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. © 2020 Precision Medicine Group, LLC
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [email protected].
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
