Associate, Knowledge Management/Microsoft Tools Administration

  • $80k-$110k
  • Remote - Worldwide

Remote

All Others

Entry Level

Job description

Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world’s leading providers of legacy reinsurance solutions. They work with the world’s leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Incorporated under the laws of Bermuda on January 1, 2017, Fortitude Re’s roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re’s leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry.   Click here for more information about Fortitude Re.

The Associate, Employee Enablement contributes to the development and maintenance of software applications, collaborating with cross-functional teams, and ensuring the efficiency and functionality of all employee-facing IT applications within the organization. This role is based remotely.

What You Will Do:

  • Utilize expertise in Microsoft Teams and SharePoint to enhance enterprise productivity and document management.
  • Develop and implement effective metadata and tagging techniques to optimize document management processes including but not limited to archival strategies.
  • Collaborate with stakeholders to understand requirements and translate them into actionable plans and solutions.
  • Operationalize solutions to ensure seamless and intuitive document management and collaboration within Microsoft Teams and SharePoint.
  • Provide exceptional customer support by managing and resolving Teams and SharePoint inquiries and escalations.
  • Communicate effectively with team members and stakeholders to ensure project success.
  • Manage projects and tasks efficiently, ensuring timely delivery and quality outcomes.
  • Stay updated with the latest technologies and capabilities to continuously grow and contribute to the company’s success.

What You Will Have:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 2+ years of experience with Microsoft Teams and SharePoint platforms.
  • Strong understanding of document management techniques, including metadata and tagging.
  • Excellent communication and interpersonal skills.
  • Proven ability to manage projects and deliver results effectively.
  • Customer-focused approach with a commitment to providing responsive support.
  • Demonstrate willingness to learn and develop proficiency in various technologies and capabilities.
  • Motivated to contribute to the growth and success of the company.
  • Experience in creating design documents and technical specifications.
  • Ability to build SharePoint pages and webparts.
  • Experience as a SharePoint/Teams administrator, preferred.
  • Experience with Microsoft Power BI, including data transformation and data visualization, preferred.
  • Comfortable with documenting business requirements, creating technical design documents and leading project meetings, preferred.
  • Knowledge of scripting languages such as JavaScript, VBScript, and PowerShell, preferred.
  • Previous experience in a similar role within the finance or insurance industry, preferred.

The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

Base Salary Range

$80,000—$110,000 USD

At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company.  Fostering a culture of inclusion and belonging where everyone—regardless of background, race, religion, sexual orientation or gender identity—feels valued and respected is a foundation of our culture.

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Fortitude Re, please do not forward any resumes to Fortitude Re employees.  Fortitude Re is not responsible for any fees related to unsolicited resumes.

Check us out on YouTube:  About Fortitude Re (youtube.com)

By submitting your application, you agree that Fortitude Re may collect your personal data for recruiting purposes.

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