Job description
T-Rex is seeking an Atlassian Administrator to support the Defense Health Agency’s Defense Healthcare Management System transform the delivery of healthcare and advance data sharing through a modernized electronic health record for service members, veterans and their families. The Workforce 3.0 program within DHMS is a managed solution that leverages innovative new processes, methods, and best-in-class methodologies from the private sector to enable the entire PEO DHMS workforce to deliver world-class technology. The DHMS systems provide important health IT capabilities to 9.6 million active duty military, their families, and their beneficiaries. This program supports management of technical deployments, field deployments, and technology training/adoption. Lets talk about how you can help make a difference!
Responsibilities:
- You will be responsible for the administration, configuration, and maintenance of Atlassian products (Jira, Jira Service Management, and Confluence) to support our business processes and ensure the smooth operation of these tools serving key stakeholders
- Manage and maintain Jira, Jira Service Management (JSM), and Confluence instances
- Configure and customize workflows, fields, screens, permissions, and notifications
- Develop and maintain custom scripts and plugins to enhance functionality
- Provide technical support to end-users, troubleshoot issues, and resolve them promptly
- Conduct training sessions for new users and create documentation for best practices and procedures
- Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
- Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant
- Monitor system performance, identify bottlenecks, and implement solutions to optimize performance
- Regularly review and clean up unused or outdated configurations and data
- Ensure the security and integrity of Jira, JSM, and Confluence data
- Implement and enforce access controls, security policies, and compliance requirements
- Plan and execute system upgrades, patches, and maintenance activities
- Stay updated with the latest features and capabilities of Atlassian products and assess their applicability to the organization
Requirements:
- 5+ years of professional experience
- Current Security+ Certification
- The ideal candidate will bring expertise in strong problem-solving abilities, and proficiency in configuring, customizing, and integrating Atlassian products to optimize business processes
- Ability to work independently as well as part of a larger team
- Strong written and verbal communication skills
Desired Skills:
- Bachelor’s Degree preferred in Information Technology, Computer Science, Engineering or another similar discipline
- Experience with Agile methodologies
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee’s personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $100,000 - $125,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
