Job description
Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and UK-centric Freebets.com. In the U.S., the company operates state-specific websites such as NewYorkBets.com, BetCarolina.com, and BetArizona.com, helping consumers discover and connect with legal gambling options.
In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.
As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Casino Affiliate of the Year at the 2024 EGR Operator Awards. Gambling.com Group embraces a majority remote-first hybrid work model, offering employees the flexibility to work remotely while being part of a global team. For some roles, in-office presence is required for operational reasons, ensuring seamless collaboration and effectiveness where needed.
With flagship offices in Dublin, Charlotte, and Malta, and satellite offices in Madison, Helsinki, Serbia, and Costa Rica, we operate on a “think local, act global” mindset. Gambling.com Group is on the lookout for innovative, solution-driven, and fast-paced thinkers to join our growing team.
We are looking for a highly skilled Atlassian Administrator to join our Project Management Office (PMO). In this role, you will serve as the primary owner of our Atlassian ecosystem—administering, optimizing, and supporting tools such as Jira Software, Jira Work Management, Confluence, and related plugins. You will work closely with the PMO to implement scalable project management processes, ensure tool alignment with enterprise governance, and support a consistent user experience across projects and portfolios.
Key Responsibilities:
Platform Administration
- Serve as the primary administrator for Jira and Confluence, managing user access, permissions, roles, and security schemes.
- Create, configure, and maintain custom workflows, projects, boards, issue types, screen schemes, and fields to support evolving PMO needs.
- Manage and support the installation and configuration of Atlassian add-ons
Support PMO Standards & Governance
- Align Jira and Confluence configurations with standardized project lifecycle processes defined by the PMO (e.g., stage gates, risk logs, RAID tracking, templates).
- Support the PMO in automating project reporting, dashboards, and portfolio tracking tools to enable data-driven governance and decision-making.
- Work with the PMO team to document system changes and produce user-friendly guides for templates and usage standards.
User Support & Training
- Provide technical support to users, troubleshoot issues, and manage system requests via defined workflows or ticketing tools.
- Develop and deliver training materials, onboarding sessions, and knowledge articles for project managers and teams using Atlassian tools.
- Promote best practices in tool usage and help enforce adoption of PMO-defined workflows and structures.
Process Improvement & Tool Optimization
- Continuously evaluate the Atlassian ecosystem for efficiency gains, recommending configuration changes or third-party apps to improve usability and performance.
- Identify and implement automation opportunities using native Jira functionality or tools like Automation for Jira and ScriptRunner.
- Collaborate with IT and other stakeholders on tool integration initiatives and enterprise-wide rollouts.
Required Qualifications:
- 3+ years of hands-on experience as a Jira and Confluence Administrator, preferably in a medium to large enterprise environment.
- Solid understanding of project management principles and how they map into Jira workflows and governance models.
- Proficient in Jira Query Language (JQL), automation rules, custom dashboards, and permission schemes.
- Strong documentation skills with the ability to translate technical configurations into user-facing guides and standards.
- Excellent communication skills with the ability to work collaboratively with PMO leaders, project managers, and technical stakeholders.
Preferred Qualifications:
- Atlassian certifications (e.g., ACP-100: Jira Administrator, ACP-120: Jira Cloud Admin).
- Experience with plugins such as ScriptRunner, BigPicture, Structure, and Tempo.
- Familiarity with Agile frameworks (Scrum, Kanban), SAFe, or hybrid methodologies.
- Exposure to Jira Align, Service Management (JSM), or enterprise portfolio tools is a plus.
