Business Development Specialist

🇨🇦 Canada - Remote
🏢 Business🔵 Mid-level

Job description

Position Overview:

We’re looking for a dynamic and entrepreneurial Business Development Specialist to drive our growth in the Americas, with a specific focus on large enterprise deals, Trust & Safety wellbeing solutions, and building our early-stage channel ecosystem alongside the US General Manager.

This role is a rare opportunity to join a fast-growing global commercial team with an initial target of $750K ARR. Reporting directly to the Head of Sales with operational alignment to our North America General Manager, you’ll take ownership of outbound sales, broker/ partner-supported deals, and global Trust & Safety opportunities from North America and LATAM.

You’ll be empowered to find the lever that scales — whether outbound, partner, or inbound. Your early traction will directly inform future hiring, budget allocation, and the expansion of our US sales infrastructure.

Key Responsibilities:

1. New Business Ownership

  • Own outbound prospecting and deal-closing across key sectors including enterprise buyers, global procurement, and Trust & Safety functions.
  • Test and iterate on outbound strategies to identify scalable sales motions for the US market.
  • Manage and close inbound opportunities, as well as collaborate with the Marketing team to identify new tactics to mutually grow pipeline (e.g. marketing collateral and targeted industry case studies)

2. Partner & Channel GTM Support

  • Work closely with the Head of North America to support early partner-led opportunities, including brokers, wellbeing consultants, and ecosystem partners.
  • Handle and run the end-to-end sales cycle for referral deals initiated by North or Latin America channel partners
  • Represent Intellect at US broker and partner events

3. Global Trust & Safety Accounts

  • Own the sales process for global Trust & Safety opportunities originating in the US and LATAM, including major BPOs, tech platforms, and social media firms.

  • Work with our in-house clinical leaders to craft solutions that address burnout, trauma, and high-risk workforce needs.

  • 6+ years in B2B sales, ideally within mental health, employee benefits, HR tech, or Trust & Safety services.

  • Proven track record of closing $100K+ ACV deals and managing multi-stakeholder sales cycles.

  • Experienced in outbound prospecting and also comfortable co-selling with channel partners or brokers.

  • Self-starter with a strong bias for action, experimentation, and GTM iteration.

  • Comfortable working in a fast-paced, cross-regional team and managing ambiguity as we build.

  • Prior experience with commercial roles in healthcare, employee benefits and mental health is a big plus.

What We Offer:

  • High-impact role with a rapidly scaling global business
  • Competitive compensation with strong performance upside
  • Global team culture with a shared mission to redefine mental health at work
  • Flexibility to work remotely, with quarterly travel for in-person alignment

Location: Canada (Preferred) or remote within N America with travel as required.

This role is critical to our mission of delivering transformative mental health solutions across the region. If you’re a sales professional passionate about partnering with brokers to drive growth and impact, we’d love to hear from you!

Why You’ll Love Working With Us:

  • Global company – work in a diverse environment with people from nearly 20 countries
  • Generous leave policy – time off to rest and recharge
  • Christmas week off – company-wide break during Christmas, separate from annual leave
  • Birthday leave – enjoy a day off on your birthday
  • Quarterly mental health days – one day off every quarter to focus on your wellbeing
  • Flexible work arrangements – work in a way that suits your lifestyle and goals
  • Work-life balance – a culture that values personal time and long-term wellness
  • Medical coverage – comprehensive insurance for peace of mind
  • Performance bonus – high performance is recognised and rewarded
  • Development budget - annual allowance to support your professional development
  • Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
  • Socials and communities– regular non-work events/activities to connect and have fun together
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