Job description
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
About the Opportunity:
The Salsify Business Systems team is looking for a Business Systems Analyst to enhance, manage, and optimize our Salesforce.com instance and broader business systems ecosystem. This role is ideal for someone who loves solving real business problems through technology, excels at working with stakeholders to understand their needs, and builds thoughtful, scalable solutions that drive impact.
You’ll join a collaborative team of analysts, administrators, and developers who work closely together to support Salsify’s go-to-market and customer teams. As a member of the team, you’ll play a critical role in translating business needs into technical solutions, guiding cross-functional initiatives from discovery through delivery in a fast-paced, evolving environment.
How You’ll Make an Impact:
- Act as a trusted systems partner to business stakeholders—facilitating discovery sessions, gathering and documenting requirements, and helping prioritize needs.
- Be a key contributor in the design, customization, and automation of Salsify’s Salesforce instance.
- Implement, integrate, and support our broader tech stack—including Salesforce Sales & Service Cloud, Experience Sites (Customer and Partner Portals), CPQ, Gainsight, Kimble, and more.
- Drive process improvement by identifying pain points and opportunities, then delivering automation and system enhancements to address them.
- Collaborate cross-functionally to gather business requirements, develop scalable solutions, and lead user acceptance testing and deployment.
- Partner with teams including Sales, Customer Support, Customer Success, and Finance to ensure systems align with business needs.
- Maintain the accuracy, consistency, and integrity of key company data used for reporting and decision-making.
- Ensure data security and integrity within and across platforms.
- Support data governance and promote best practices for system usage and documentation.
You’ll Enjoy This Job If You Have:
- 3+ years in a Business Systems Analyst (BSA) or similar role—with experience gathering requirements, facilitating workshops, writing user stories, and managing stakeholder expectations.
- 2+ years of experience as a Salesforce Administrator.
- A Salesforce Administrator certification (preferred but not required).
- Experience or interest in systems like CPQ, Gainsight, Kimble, or other tools in the Salesforce ecosystem.
- A strong ability to engage business partners, ask the right questions, and translate complex needs into clear, actionable solutions.
- High attention to detail, with a focus on validating and testing your work thoroughly.
- Curiosity and adaptability—a willingness to learn new systems, tools, and domains.
- A track record of strong time and project management skills.
- A process and data-driven mindset with an eye for operational improvement.
- Familiarity with sales, customer success, and support processes—especially in a B2B context.
- A team-first approach and the ability to collaborate and problem-solve across departments and levels.
#LI-IA1 #LI-Remote
At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.
US National Pay Range
$89,250—$105,000 USD
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent ‘[email protected]’ will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
