Job description
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it’s never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
Viator, a Tripadvisor company, makes it easy to find and book something you’ll love to do. With access to the world’s largest selection of high-quality experiences, there’s always something new to discover, both near and far from home. From must-do moments to who-knew discoveries, see the familiar in a new way, or the unknown for the first time!
With industry-leading flexibility and last-minute availability, it’s never too late to make any day extraordinary. Plan ahead, or decide that morning. Change your dates. Or change your mind entirely! This is your time off, your way, and we’re here to help.
Viator’s Affiliate team seeks an experienced Campaign Executive to join the Global Affiliate Team. You will play a key role in the day to day running of our affiliate programs across multiple territories. Your key focus will be to support the team in managing the affiliate program with a core focus on executing campaigns and the day to day running of the affiliate channel. You will also get involved in campaigns that require rapid deployment and testing, so experience with quickly executing projects and evaluating their impact will be essential. Your role will see you collaborate both internally and externally to drive forward revenue for the business.
The right candidate will be experienced in working within a similar role and be a confident project manager with the ability to work in a fast moving organization, and excited to collaborate.
Key responsibilities
Support in execution of campaigns to partner content distribution i.e assets, campaign information etc
Support in delivering engaging campaigns that drive brand awareness, engagement, and conversions (planning, execution & optimisation across various channels)
Campaign coordination and support for the team
Proactively grow and manage the affiliate database, while supporting other team members
Maintain strong relationships with publishers. Collaboratively identify new opportunities and optimisations to maximize orders growth
Undertake competitor and market research to uncover opportunities for the business
Help to deliver an overall excellent service and high relationship management to all affiliates
Be a super user of our affiliate and tracking platforms
Support in the production of post campaign analysis and learnings
Champion error-free campaign execution
Stay up to date with the latest affiliate marketing trends and investigate appropriate opportunities
Admin support for the team
Report weekly/monthly/quarterly to provide performance insights to wider teams
Actively participate in cross-functional team discussions to identify and define new campaigns to reach new customers
Collaborate internally with Analytics, Brand, Design and the rest of our Marketing Organisation
The candidate:
1-2 years previous experience across marketing
An interest and/or experience in affiliate marketing
Ability to work in a highly iterative, fast paced environment
Detail oriented and able to manage multiple projects simultaneously
Curious and analytical - Comfortable with Microsoft Excel & with the ability to present clear results
Creative mindset
Ability to take a proactive and reactive approach to campaigns
Highly organised and a self-starter
Strong organizational skills and pays close attention to detail
A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions
Strong communication skills, both verbally and written with high comfort level on presenting performance
Ability to work independently as well as within a team environment
A great colleague - the kind of person people love working with, open to sharing your experience with and seeking growth opportunities from others
Interested in joining a high-performing team with a supportive and inclusive culture.
Perks of Working at Viator
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
- “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
Our Values
- We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
- We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
- We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
- We serve our customers, always. We listen, question, respond, and strive for wow moments.
- We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
- Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [email protected] and let us know the nature of your request. Please include the job requisition number in your message.
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