Job description
Company Description
Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.
Job Description
Our Fortune 100 financial services client is seeking a Card Implementation Manager to oversee and manage simple and complex virtual card implementation projects for their banking partner.
The Details:
- Location: Remote (must be able to work across U.S. time zones)
- Duration: Approximately a 12-month consulting project with the possibility of extension
- Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!
What you’ll do:
- Analyze customer data to determine the prioritization of commercial card conversion based on the bank’s requirements.
- Manage simple card implementations to complex virtual card implementations.
- Engage with clients through kickoff and ongoing meetings to review and define program setup requirements and troubleshoot issues/questions.
- Complete program setups within the new platform, ensuring clients are comfortable and successfully set up.
- Support clients during the launch of their program within the new platform and provide post-launch support.
- Use critical thinking skills to identify gaps and challenges within the existing implementation process.
- Manage and process intake requests from Salesforce.
- Act as a change agent by challenging legacy processes, educating team members on the benefits of virtual cards, and driving the advancement of virtual card adoption.
Qualifications
Required Qualifications:
- 3+ years of experience in implementing card programs or card platforms within the Commercial Card space
- Experience in virtual card implementation
- 2+ years of experience managing a team that conducted card program or card platform implementation
- 2+ years of experience in client communication and management
- 2+ years directly managing complex credit card programs
Desired Qualifications:
- Strong communication skills, especially executive-level communications
- Project management certification a plus (i.e., PMQ, PMEC, LSSWB, etc.)
- Knowledge of working with Commercial Card Expense reporting platforms
- Understanding of Commercial/Corporate Card implementations
- Previous experience of working with the TSYS platform and Salesforce
Additional Information
The starting pay range for this role is $50.00 - $55.00 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.
A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.
BLEND360 is an equal opportunity employer.
