Channel Manager

🇺🇸 United States - Remote
📢 Marketing🔵 Mid-level

Job description

WHO WE ARE 🌍

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE’RE LOOKING FOR 🌟

🎶My name is Manychat and I’m really glad to meet you

You’re recommended to me by some people…🎶

… who told me you’re a TikTok Channel Manager who’s obsessed with short-form video, locked in on the creator economy, and knows how to create content that stops people mid-scroll.

You’ll basically run the whole TikTok show — strategy, content creation, posting, community energy, and growth. You’ll team up with our social team to boost campaigns, bring fresh ideas, collab across channels, and make our product shine on the FYP in a way that’s authentic, fun, and on-trend.

If you’ve been a creator yourself, you know the drill: sharp edits, punchy hooks, trends that can flip overnight, and delivering value while keeping it entertaining. That’s the energy we’re looking for.

YOUR FUTURE TEAMMATES 👋

You’ll work with our marketing team who moves fast, thinks big, and brings creative ideas to life. All while keeping things smart, strategic, and impactful.

WHAT YOU’LL DO 🚀

  • Own and manage Manychat’s TikTok channel from strategy to execution.
  • Create original short-form video content that aligns with our brand voice and resonates with our target audience.
  • Stay on top of TikTok trends, sounds, and formats — and proactively pitch ideas to jump on them in a relevant way.
  • Edit and publish videos with strong hooks, storytelling, and pacing.
  • Collaborate with the social media team on campaigns, launches, and cross-platform storytelling.
  • Highlight and demonstrate Manychat’s product features in creative, engaging ways.
  • Engage with our TikTok audience — responding to comments, dueting, and stitching where relevant.
  • Track weekly performance metrics and optimize content based on data and insights.
  • Maintain a consistent posting schedule and content pipeline.

TO SHINE IN THIS ROLE 💥

You’ll need:

  • Proven experience managing and growing a TikTok account (personal brand, client, or company).
  • Strong video production and editing skills (CapCut, Adobe Premiere Rush, or similar).
  • Deep understanding of TikTok’s algorithm, analytics, and culture.
  • Experience as a content creator and/or knowledge of the influencer industry and creator economy.
  • Ability to work independently, pivot quickly, and deliver on tight deadlines.
  • Creative storytelling skills with a knack for balancing entertainment and education.
  • Familiarity with social media analytics tools.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

  • 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
  • 💙 Comprehensive medical, dental, and vision coverage for you and your dependents.
  • 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
  • 🍽️ In-office perks, including free meals and snacks.
  • 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy .

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