Chief Operating Officer

at nXscale
🇵🇭 Philippines - Remote
🏢 Business Executive

Job description

nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations.

Our client isn’t your typical company.

They don’t move slow, play small, or make excuses. They’re building what could become the next billion-peso brand powerhouse—fueled by real people, rapid execution, and an unrelenting drive to scale.

They’re not looking for a traditional corporate operator. They need a proven builder—someone who can thrive in high-pressure environments, lead with confidence, and turn ambitious goals into daily execution.

The Chief Operating Officer won’t be there just to support the CEO. They’ll take full ownership of the execution engine, freeing up the founder to focus on vision, innovation, and expansion. This opportunity isn’t for someone seeking comfort or predictability. It’s for a leader ready to build systems from scratch, scale teams fast, and help lead a company from early-stage hustle to billion-peso impact.

What you will do:

Execution & Daily Ops

  • Run daily operations across Sales (Telesales, Chat, Marketplace), Logistics, Fulfillment, HR, Finance, and Distribution
  • Build, improve, and enforce SOPs — no nice-to-haves
  • Fix broken systems fast. Drive what works even faster.
  • Use Lean thinking and common sense to eliminate inefficiency

KPI Discipline & Accountability

  • Translate the CEO’s vision into clear, tracked KPIs
  • Build a real-time dashboard and run monthly review cycles
  • Create a culture of numbers, ownership, and no excuses

Sales & Scale Engine

  • Scale internal sales (Telesales, Chat, Marketplace) while building backend systems to support national distribution expansion
  • Lay the foundation for a scalable distributor network — including onboarding flows, sales systems, training materials, and incentive design
  • Work across Product, Marketing, and Tech to launch brands that are ready to duplicate and distribute at scale
  • Build dashboards and fulfillment systems that serve both in-house teams and growing resellers

People, Culture & Performance

  • Build a team that’s high performance AND high culture
  • Protect a culture that’s direct, fast, hungry, and kind
  • Build leaders under you. Create clarity. Drive coaching. Eliminate drama.

Systems That Scale

  • Lead the implementation of ERP, CRM, nXportal, and inventory tools
  • Make sure tools get used — not just installed
  • Automate what you can. Structure what you can’t.
  • Align people + tech into one cohesive execution machine

CEO’s Execution Partner

  • The CEO sets direction. You make sure the company gets there.
  • No hand-holding. No waiting.
  • You see a bottleneck? You fix it.
  • You see a gap? You close it.
  • You are the daily pressure valve and system builder for the whole company.

Who you are:

  • 5+ years leading in fast-growth teams (e-com, FMCG, direct sales, BPO, etc.)
  •  Strong in numbers, people, process, and performance
  •  Proven record of turning chaos into systems and teams into leaders
  •  Knows how to build SOPs, dashboards, and execution habits that stick
  •  Can lead a sales org AND handle warehouse or finance issues in the same week
  •  Thinks like a founder: sees problems early, moves without permission
  •  Bonus: You’ve handled telesales, distributor networks, or ERP builds before

We are an equal opportunity recruiter and employer and value diversity most at nXscale. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The nXscale Referral Program is still open!

Give your friends the chance to work in a global startup. Refer friends here: https://nxscale.com/referral-program/#form

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nXscale

  • 11-50 employees
  • Founded in 2020
  • 3 remote jobs

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