Job description
Client Development Manager
Location: Remote. The territory covered will be in the North East with travel required.
Travel: Up to 50%
Do you thrive on building strong relationships, solving complex challenges, and driving measurable results? If so, we want you to join our team as a Client Development Manager (CDM). In this high-impact role, you’ll be the trusted strategic advisor for a portfolio of key clients—ensuring long-term retention while fueling portfolio growth through innovative fleet solutions, leasing strategies, and value-added services.
What You’ll Do
Serve as the primary strategic partner for a select portfolio of clients, fostering deep, trusted relationships that ensure 100% retention.
Drive portfolio growth through embedded lease and services penetration, ensuring clients fully leverage our offerings.
Identify and deliver strategic initiatives that improve operational, financial, and sustainability outcomes for client fleets.
Own and manage the full vehicle order lifecycle—from annual forecasting to timely execution—capturing 100% of lease volume with us.
Introduce clients to new products, technologies, and enhancements that optimize fleet performance.
Lead renewals, upsell opportunities, and expansion strategies, securing long-term commitments and deeper service engagement.
Collaborate cross-functionally with internal teams to deliver exceptional client experiences.
What We’re Looking For
We’re seeking a high-energy, strategic, and client-focused professional with:
Bachelor’s degree in Business or related field (MBA a plus)
5+ years of sales or fleet-related experience, with proven success in C-Level client engagement
Strong financial acumen and analytical skills
Exceptional communication, presentation, and negotiation skills
Ability to travel up to 50%
A collaborative, team-first mindset with self-driven motivation
Must hold a valid U.S. driver’s license and an acceptable driving record at time of hire.
Must continue to keep a satisfactory driving record, as determined by Merchants, and remain eligible to be insured by the company’s vehicle insurance carrier. Employee must cooperate in completing any required authorizations or paperwork for regular motor vehicle checks.
The Company
You’re invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You’re tired of being told “no” when you think of ways to improve, innovate, and do things better.
There’s a place for people like you. Welcome to Merchants Fleet.
We’ve been around for more than 60 years, but we’re the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids make on their way to camp, and the heavy-duty trucks and vans that keep the lights on. That’s a lot of responsibility, and why we want our employees to always be at their best.
Everything at Merchants Fleet is fueled by our entrepreneurial spirit, including:
- Leadership who truly lead and engage with employees
- Real career paths and the tools you need to grow and develop
- A work environment that’s encouraging and collaborative
We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we’ve just made the “Great Companies to Work For in NH” list for the eighth year in a row and have a 88% employee satisfaction score (higher than the national average of 57%).
So, what are you waiting for? See why a career with Merchants Fleet is the best decision your future self has ever made.
We are fortunate to have an in-house team of Talent Acquisition experts who meet the needs of our business. Because they are AWESOME, we do not need support from external recruiting partners to identify talent or augment staffing for this role.
Join Center Stage at Merchants Fleet: Explore More + Apply Today! Merchants Fleet® is the fastest-growing and most electric fleet management company in North America, serving over 20 diverse industries, powered by 700 employees in 29 states with HQ in New Hampshire and Innovation Center in the Chicago area.
Discover the unique benefits, perks and rewarding culture we offer you — download the Merchants Fleet 2025 Total Rewards Employee Benefits Guide today! Visit www.merchantsfleet.com/explore
Merchants Fleet is an equal opportunity employer committed to diversity and inclusion. Individuals with disabilities and protected veterans are encouraged to apply. If you require an accommodation with our hiring process please send an email to [email protected] or call (603) 836-6483. To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties. All workplace policies, required notices and guidelines (including EEO posters, CCPA notice for California residents) are available online.
