Job description
Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.
What We Offer
- The opportunity to make life better for millions of people
- An environment of positive and super smart colleagues
- Turning innovative ideas into real-world results
- Investment in our employees
- Balancing extraordinary work with your personal life
- Encouraging curiosity and collaboration
- Priding ourselves in being diverse and inclusive
- Flexible working hours and lots of freedom in your work habits
The Role
As Clinical Supervisor, you will be the first-line supervisor to a team of Behavioral Health Specialists (BHS), Intake Specialists and Prescribers. You will provide direction regarding daily job responsibilities including scheduling expectations, utilization targets, proper close-out of sessions, and act as a resource for all other day-to-day questions. You will provide training to new hires and employees as needed, and assert deadlines for routine tasks. You will ensure all staff understand and comply with company policy, and act as a spokesperson for your team to propose ideas to the Medical Group Management team.
You will track team performance and provide reports on productivity, quality, and NPI metrics. As Clinical Supervisor, you will ensure adherence to employee daily operational tasks so clinicians can focus on providing the highest level of care, the aptihealth standard.
Responsibilities
Train new hires on Company policy, procedure, and clinical protocols, act as first-line resource for employee questions regarding the same.
Contribute to clinical knowledgebase and training resources
Liaise with Medical Group Management team regarding BHS, Intake Specialist or Prescriber concerns; identify problem areas, investigate root cause and propose solutions
Liaise with Medical Group Management and Product teams to ensure smooth operation, act as spokesperson for team, articulating enhancements to improve platform performance and usability
Ensure proper coding & documentation of patient billable transactions
Provide complex case coordination
Manage patient panels and appropriate spread of patients across team
Contribute to development of policy & procedure, implement and enforce policy & procedure
Ensure Provider understanding and compliance with current healthcare regulations, medical laws and highest ethical standards
Licensed Clinical Psychologist (PhD, PsyD) Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor(LMHC)
5+ years’ experience as a Clinical Supervisor or similar role
Knowledge of healthcare regulations and medical law
Ability to handle medical records and employee documents discreetly
Highly organized and ability to operate in multiple software and web-based applications
Excellent communication skills; articulate with strong presentation skills
Ability to build and maintain a cohesive and positive team environment
Demonstrated commitment to continuous improvement
Passionate about being a trusted partner to transform behavioral healthcare
Comprehensive Medical, Dental, and Vision plans available
Paid Time off, Sick Time and Paid Company Holidays
401k Retirement Savings Program with 2% Company matching
Voluntary Life Insurance
Employee Assistant Program (EAP)
Annual business-related expenses stipend
Competitive Salary + Productivity Incentives
Work from home with flexible working hours!
About aptihealth
aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.
At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.
To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.
For more information, please contact us at:
aptihealth, inc.
1785 Route 9
Clifton Park, NY 12065
