Job description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the Job
As a Cloud Services Engineering Manager, you will join the Platform team.
The Platform team is the backbone of Contentsquare’s technical excellence:
- Architecting and operating a multi-cloud, high-scale SaaS infrastructure that powers insights for global brands
- Empowering hundreds of developers with seamless, efficient tooling that transforms complex challenges into elegant solutions
The Platform mission is to lead the Infrastructure and Developer Experience in CS:
- Manage and operate state-of-the-art multi-cloud, high-scale SaaS
- Support our developers from build to production.
- Make it efficient and simple for them to do magic
What you’ll do
- Lead and develop a team of Cloud Services experts, fostering growth and technical excellence (Kafka, Aerospike, Vault, Falco, AWS and Azure managed services)
- Craft and implement a compelling vision for our Managed Services, Security and Access Management
- Drive platform-wide improvements as a key member of the Platform leadership team
- Collaborate cross-functionally on architecture, design, and planning initiatives
- Spearhead major projects across our multi-cloud environments
- Champion production stability and performance across our ecosystem
- Work with cutting-edge technologies to manage high-scale SaaS and big data environments
- Partner closely with engineering leadership, reporting to the Senior Engineering Manager of Platform Engineering
What would make you a good fit
- Experience:
- SaaS Background: Proven experience in SaaS environments
- DevOps Expertise: 5+ years of DevOps experience, preferably in global companies
- Leadership Track Record: 2+ years successfully managing technical teams
- Mindset
- Visionary Communicator: Ability to articulate complex technical concepts with clarity and inspire teams
- Data-Driven Decision Maker: Love for metrics and collaborative problem-solving
- Developer Advocate: Passion for creating exceptional developer experiences
- Technical Curiosity: Hands-on approach with continuous learning mindset
- Cross-Functional Leader: Skills to drive initiatives across organizational boundaries
- Adaptable Innovator: Comfort with change and constant refinement of methods
- Skills
- Self-Motivated: Strong will to push boundaries and achieve excellence
- Collaborative: Great team player who elevates those around you
- Growth-Oriented: Desire to contribute to a fast-growing international company
- Communicative: Fluency in English (written and spoken)
- Work-Life Balance: Embrace our “Work Hard and Play Hard” spirit
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
