Communications Manager

at ModMed
🇺🇸 United States - Remote
📢 Marketing🟠 Manager

Job description

We are united in our mission to make a positive impact on healthcare. Join Us!

  • South Florida Business Journal, Best Places to Work 2024
  • Inc. 5000 Fastest-Growing Private Companies in America 2024
  • 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
  • 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
  • 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed’s global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.


Are you a visionary communications leader ready to shape a brand’s narrative and propel it to new heights? Do you thrive on crafting compelling stories that resonate across diverse platforms? Do you thrive on crafting compelling stories that resonate across diverse platforms and help strengthen corporate reputation? If so, we’re looking for you to join our dynamic team as a Communications Manager!

In this pivotal role, you’ll be instrumental in shaping our external voice, directly influencing how the world perceives our brand, our mission, and our impact. You’ll play a key role in building an unshakeable reputation, elevating our thought leadership, and amplifying our groundbreaking work through innovative PR and social strategies. You’ll also cultivate strong relationships with key stakeholders, including media, senior leadership, and external agency partners, fostering a culture of excellence in communication delivery.

Your Role:

  • Be a Brand Storyteller Extraordinaire: Strategically develop and execute an integrated PR and social communications program that elevates our brand identity, safeguards our corporate reputation, and achieves critical organizational goals. This includes mastering the art of earned media, social media, thought leadership, marketing research, executive and subject matter expert (SME) profile-building, awards programs, and corporate messaging development.
  • Cultivate a Culture of Excellence: Foster a high-performance, continuously improving environment by collaborating seamlessly with senior executives, the growth and marketing teams, and our external agency partners. You’ll champion a commitment to quality in all communications deliverables, driving a culture of learning and impactful results.
  • Champion Thought Leadership & Storytelling: Influence demand opportunities by crafting compelling narratives that highlight our innovative technology and customer success stories. You’ll ensure consistent and impactful messaging reverberates across all external communications, truly bringing our vision to life.
  • Lead with Impact: Take the reins in managing our external communications agency, overseeing day-to-day activities, meticulously managing the budget, meticulously planning projects, and diligently monitoring performance to ensure maximum impact and ROI.
  • Create and drive the execution of an integrated communication program to increase brand awareness, drive communications that help ModMed stand apart and safeguard corporate reputation.
  • Champion compelling narratives and thought leadership, ensuring consistent and impactful messaging across all external communications.
  • Cultivate strong relationships with key stakeholders, including media, senior leadership, and external agency partners, fostering a culture of excellence in communication delivery.

Skills & Requirements:

  • Bachelor’s Degree - Marketing, Communications or similar
  • 10-15 years of experience - Marketing or related
  • 5+ years B2B experience highly preferred
  • Previous experience at a communications agency
  • Strong program management experience
  • Independent, self-starter
  • Creative and proactive
  • Basic graphic design and/or video editing skills preferred
  • Both in-house and agency experience preferred

#LI-SM1

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

  • Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
  • Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
  • Allowances: Annual wellness allowance to support your well-being and productivity,
  • Earned, casual, and sick leaves to maintain a healthy work-life balance,
  • Bereavement leave for difficult times and extended medical leave options,
  • Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
  • Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully.  Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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