Job description
Job Overview
World of Warships is looking for an English-speaking Community Manager to join our Prague studio. In this role, you will work with the World of Warships Product Group to adapt and ensure the execution of a strong community engagement strategy for the World of Warships Community – in particular for the English-speaking Community.
You will act as the face and voice of World of Warships for the Community on various community platforms, Social Media, videos, livestreams and events, manage relationships with key community influencers and regularly report on KPIs and sentiment of the community to the product group. An important part of your responsibilities will also be managing and monitoring your community-focused initiatives, ensuring their timely and effective execution, and delivering their organizational objectives.
Reports to
Head of Engagement EU, World of Warships Europe
What will you do?
Work together with the product team in Prague to adapt and ensure the good execution of the overall strategy and monthly planning of activities to positively engage and grow the World of Warships community.
Represent World of Warships as the face and voice of the product to our players through regular interactions on discord, social media and other community channels, videos, livestreams, and offline events.
Effectively gather useful feedback and provide sentiment analysis.
Organize and document your community-focused activities.
Build and manage strong, lasting and positive relationships with key community influencers.
Respond to comments and customer queries in a timely manner.
Report regularly on specific community KPIs and player sentiment to the Product Group.
What are we looking for?
Native English speaker
Knowledge of World of Warships and other Wargaming titles
Strong expertise in building, managing and growing community and social media
Expert knowledge of the gaming culture and its trends
Passion for games
Solution-oriented, proactive mindset with strong ability to turn challenges into opportunities
Strong analytical and reporting skills coupled with a good knowledge of industry standards for community KPIs
What additional skills will help you stand out?
Project management skills
1 year experience working in a community management role or equivalent
Experience with streaming
Additional language skills are a great plus
Understanding of community management, social media marketing practices
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook), JIRA and Confluence
Knowledge of web development
Experience working with influencers and content creators
Video and photo editing skills
Work mode
- Hybrid (2-3 days of work from the office)
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Prague include:
- 5 weeks of Annual Leave per calendar year
- Additional paid time off
- Sick Leave Compensation, Maternity & Paternity Leave Benefits
- Career development and education opportunities within the company
- Meal card contribution
- Public transportation allowance
- Premium private healthcare
- Mental well-being program (iFeel)
- Multisport Employee discounts
- Personal Gaming Account
- Coffee, fruits, and snacks in the office
- Company events
- Seniority Awards
- Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming’s titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
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