Job description
As Marqeta’s Compliance Advisory Manager (Debit/Prepaid) you will be responsible for the implementation and monitoring of the company’s Compliance Management Program to ensure the bank is in compliance with its policies and procedures and with banking laws and regulations relevant to debit and prepaid card products. The role requires expertise in financial regulations, risk management, and strong analytical skills.
This role will be the subject matter expert and face of Debit and Prepaid Compliance at Marqeta and with our issuing banks and debit/prepaid partners; with the support of your leader and the Chief Compliance Officer. Excellent interpersonal skills and collaboration skills are a must as you collaborate with other internal departments (e.g., product, operations, legal) to ensure compliance across the organization and with partners and issuing Banks to ensure compliance across the product universe.
The Compliance Advisory team is actively engaged in new product development at Marqeta and ensures our internal processes and the processes of our partners meet regulatory requirements.
The team provides the advice to key partners to achieve and maintain regulatory compliance and may perform oversight of the processes, in addition to assisting with first and second lines of defense testing of the debit and prepaid products. This may include reviews of complaints; engagement with audits and issue management and working with Legal on detailed requirements.
We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!
The Impact You’ll Have
- Stay up-to-date on relevant regulations and ensure the company’s debit and prepaid card programs comply;
- Disseminate information regarding debit and prepaid compliance and upcoming regulatory changes to appropriate staff;
- Develop, implement, and maintain compliance policies and procedures for debit and prepaid card products. Review applicable operational playbooks, processes and procedures to ensure alignment with the regulation and policies;
- Identify, assess, and mitigate compliance risks associated with debit and prepaid card operations;
- Monitor compliance with regulations and policies, conduct/collaborate with audits, review applicable product complaints and investigate potential violations;
- Review and approve training programs to ensure employees understand their compliance responsibilities;
- Collaborate in the preparation and maintenance of accurate compliance documentation, dashboards and reports;
- Communicate with department managers regarding regulatory compliance, risk assessments, key controls and recommendations for compliance;
- Ensure compliance exceptions are adequately addressed by management and resolved timely;
- Assist with preparation for audits and exams and serve as a point of contact for internal and external auditors as needed;
- Exhibit a strong culture of trustworthiness, integrity, dependability, and responsibility;
- Attention to detail and accuracy;
- Effective time management;
- Strong written and verbal communication skills;
- Effective balance of team and individual responsibilities; and
- Provide assistance in other areas of compliance as needed.
Who You Are
- Bachelor’s degree in a related field (e.g., finance, law, business administration) or equivalent work experience and certifications;
- 3-5+ years of experience in a compliance, risk, or audit role, with experience in financial services or the payments industry; specifically around debit and prepaid products. Experience with both commercial and consumer products is a plus;
- CRCM or other relevant certifications are a plus;
- Excellent understanding and experience with Regulation E, Prepaid rules and UDAAP;
- Knowledge and experience with Deposit compliance is a plus;
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Proficiency in compliance management software and Microsoft Office Suite.
Nice-To-Haves
- CRCM or other relevant certifications;
- Deposit product compliance experience; and
- Experience with NACHA rules and processes
Typical Process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $121,500 - $151,900
- Premium: $131,500 - $164,400
- Premium Plus: $143,000 - $178,700
We also believe in recognizing the contributions of our people. That’s why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers’ business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What’s Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.
