Job description
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role - We are seeking a diligent and dedicated Content Excellence Manager to join our Commercial Excellence team. This role is an exciting opportunity to utilize expertise in CPG content and data management to enhance the accuracy, quality, and completeness of our Reporting Catalog. You’ll play a pivotal role in improving taxonomy, ownership models, and Catalog data while collaborating with cross-functional teams. This position offers a unique blend of skills focused on CPG expertise, content management, and technical proficiency, with a priority emphasis on CPG expertise. If you are detail-oriented, enjoy problem-solving, and thrive in a dynamic, collaborative environment, this could be the perfect opportunity to make a meaningful impact.
About the Team - The Commercial Excellence Team is focused on creating best-in-class product data and reporting to support our Brand Partners and customers. Through collaboration with Sales, Insights, Data Operations, Engineering, and Catalog teams, we deliver solutions that enhance product content, streamline processes, and elevate overall customer experiences. Joining this dynamic team means being part of a dedicated group that emphasizes innovation, content excellence, and impactful results.
About the Job
- Partner with cross-functional teams to oversee and enhance the Ads Reporting Catalog, ensuring all category, brand, and attribute information is accurate and up-to-date.
- Collaborate with Sales, Insights, Data Operations, Engineering, and Catalog teams to gather and maintain comprehensive product data.
- Analyze Catalog content to improve processes, identify errors, and ensure consistency.
- Implement catalog updates to align with product launches or updates.
- Develop and manage operational processes and team capabilities.
- Troubleshoot and resolve issues related to content and operations workflows.
- Perform quality assurance checks to maintain content integrity and support a best-in-class customer experience.
- Conduct in-depth research on CPG products using internal resources, partner feedback, and industry knowledge.
- Manage data across multiple sources (Excel, Google Sheets, CSV/text files), including ETL processes, data extraction, and summary analysis.
- Advocate for and establish excellence in CPG content management through industry best practices.
About You
Minimum Qualifications
- Bachelor’s degree in Business, Information Technology, or a related field.
- Proven experience in catalog management or a similar role.
- At least 4 years of experience in the Grocery sector, eCommerce platforms, or CPG industry.
- Strong analytical mindset, attention to detail, and ability to work independently.
- Proficiency with data management systems and analysis tools such as SQL and Tableau.
- Excellent written and verbal communication skills.
- Familiarity with industry trends and deep knowledge of key grocery brands and CPG reporting.
Preferred Qualifications
- Experience working with CPG point-of-sale reporting tools such as Nielsen, SPINS, Circana, or Numerator.
- Proficiency in managing data and creating operational workflows across multiple sources (Google Sheets, Excel, etc.).
- Demonstrated ability to prioritize tasks and manage deadlines in a fast-paced environment.
- Experience with data transformation, ETL workflows, and troubleshooting data integrity issues.
- Strong problem-solving skills and a passion for improving accuracy and quality in catalog content.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$128,000—$142,000 USD
WA
$122,000—$136,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$118,000—$131,000 USD
All other states
$106,000—$118,000 USD
