Job description
Description
This position will provide support to the Customer Service Team as a data entry specialist. Supporting the Customer Service Shipping Coordinator on daily and weekly duties. The position will report to the Director of Customer Service.
Duties & Responsibilities
Maintaining data in ERP system daily
Maintain weekly inventory sheet to customers
Assisting Customer Service Shipping Coordinator with shipping items for customers
Assisting - shipping items, packing slips, shipping innovations to the correct addresses
Maintaining – Retainfs Database
Ensure the sales orders are correct and reflect the correct quantity amounts, contents, and are shipping to the correct location.
Learning the shipping coordinator position to be a back up
Collaborate with other customer services employees to ensure the Master Production Plan is updated in a timely manner
Working conditions:
Working schedule: Mon-Fri 8 am - 5 pm EST
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements
Qualifications and Key Competencies
Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail
Adaptable to various competing and frequently changing demands
High proficiency in computer technology and systems operations
Excellent interpersonal and organizational skills with strong attention to detail and accuracy
Ability to work efficiently in a dynamic fast-paced environment
Effective time management skills and the ability to meet deadlines
Ability to handle frequent interruptions
Excellent attendance and reliability
Requirements:
Proficient in Microsoft Office Suite required
ERP system support and data entry
Experience in manufacturing and/or dietary supplements is helpful but not necessary
