Job description
Our Story:
Unlocking the Ageless Revolution for Patients and Practices:
With 1.5 million users, over $1 billion in revenue, and ranking among the Top 200 apps globally, RepeatMD is leading the charge.
Fresh off our Series A, we’re expanding into new verticals.
Today, as a B2B SaaS company in the Aesthetics and Wellness Industry, we proudly serve 3,000+ clients across all 50 states—and we’re just getting started on going global.
We are looking for those who are passionate to join our mission!
About You:
You are detail-obsessed and love getting things right the first time. You thrive in technical environments, enjoy building and problem-solving, and are motivated by seeing projects move from start to finish. You’re highly organized, collaborative, and ready to contribute to a high-performance team.
About the Role:
As a Professional Services Specialist, you will be responsible for building and launching mobile platforms for our clients. You’ll manage deployments, execute platform updates, and ensure every build meets RepeatMD’s quality standards. This role is key to delivering seamless onboarding experiences for our customers.
What You’ll Own:
Build client mobile platforms following RepeatMD guidelines and best practices.
Execute branded app deployments, including testing and implementing updates.
Perform QA checks to ensure platform accuracy and functionality.
Log work and updates in internal tracking systems.
Collaborate with Professional Services, Product, and Engineering teams to resolve technical issues.
Continuously suggest improvements to internal workflows and tools.
Stay up-to-date with product enhancements and industry trends.
Success Metrics:
Platform Build Accuracy: ≥ 98%
SLA Compliance: ≥ 95% of builds completed on time
QA Pass Rate: ≥ 98% on peer-reviewed builds
Internal Ticket Resolution Time: ≤ 2 business days
Deployment Volume: Meets monthly team benchmarks
What You Bring:
Bachelor’s degree or equivalent experience.
2+ years of experience working with technical or SaaS products.
Exceptional attention to detail and organizational skills.
Familiarity with web builders (e.g., WordPress, Squarespace, Shopify) is a plus.
Strong written and verbal English communication.
Experience managing multiple projects and deadlines.
Ability to adapt in a fast-paced, high-growth environment.
What We Offer:
Competitive salary (PHP)
Full-time remote opportunity with a US-based high-growth startup.
Growth and development opportunities within RepeatMD.
Collaborative and supportive team culture.
RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities, and perspectives to apply.
RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
