Job description
With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more.
The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.
Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond. Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.
PS: In 2021, Peek was not only recognized with a coveted position on Forbes America’s Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don’t stop there! We’re ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉
The Role
We are looking for our next DevOps Engineer. Someone will passionately contribute to infrastructure-as-code, accelerating development and deployment processes, increasing reliability, and scaling our platform as our company grows.
Our team is 100% remote; however, we prefer candidates in the same time zones as the greater United States (UTC-10 to UTC-4).
This is an on-call position and will require you to be part of an on-call schedule. We will also occasionally require you to work outside of normal business hours on infrastructure upgrades and maintenance. We are committed to working with you to keep a healthy and balanced schedule.
About the Team:
We’re a small DevOps team supporting 50+ engineers, building a service-oriented architecture on top of Kubernetes and GCP. We own all aspects of the SDLC but strive to automate self-service wherever possible. Being a small team, we also practice SRE, continuously improving our observability and building nearly everything with Infrastructure-as-Code. Security and compliance best practices are integral to our workflows, ensuring systems are secure by design and meet regulatory and organizational standards. Our team is remote but highly organized to meet the demands of a fast-paced environment. Our primary business language is English, and we emphasize strong communication skills.
About You:
You are an experienced cloud engineer with at least 3+ years managing Google Cloud Platform (GCP) and/or Amazon Web Services (AWS), including services such as Compute Engine, Kubernetes Engine, Cloud SQL (PostgreSQL), Memorystore (Redis), Cloud DNS, Route53, S3, IAM security, VPC, and Security Groups. You have a strong track record operating large-scale, high-availability, asynchronous, distributed systems, deploying and managing service-oriented architectures, and improving application performance and solving scaling challenges.
You have hands-on experience running Kubernetes in production using Helm, and you are skilled with infrastructure-as-code technologies such as Terraform or Pulumi. You understand how to design and implement robust monitoring and reporting solutions using tools like Prometheus, Grafana, or New Relic. You have a solid understanding of networking (routers, switches, load balancing, DNS, VPN, TLS). You are experienced in working with source control and CI/CD systems such as Git/GitHub, Jenkins, Codefresh, or ArgoCD.
You can code in one or more programming languages such as Python, TypeScript, or Go. You have experience with data warehousing using BigQuery or Redshift. You are security-minded and strive to ensure security and compliance best practices throughout the SDLC to meet SOC2 and PCI requirements, especially when handling PII.
You are comfortable working with serverless platforms like GCP Cloud Run and Cloud Functions. You enjoy building playbooks and mentoring others, sharing knowledge to strengthen the team as a whole.
Requirements:
At least 3 years of experience as a DevOps Engineer or Platform Engineer
Hands-on experience with Kubernetes, including the ability to troubleshoot cluster-related issues.
Proficiency with Infrastructure as Code (IaC) tools such as Terraform or Pulumi.
Strong scripting skills in Bash and Python, with experience writing automation scripts for CI/CD pipelines.
Experience working with a major cloud provider (AWS, GCP, or Azure), and a solid understanding of networking concepts such as VPCs, DNS, TLS, load balancing, and VPNs.
Solid understanding of the software development lifecycle (SDLC) and modern CI/CD systems such as GitHub Actions, Jenkins, Codefresh, or ArgoCD.
Nice to Haves:
Experience explicitly using GCP (Google Cloud Platform). This is where we deploy 95% of our infrastructure.
Experience with some high-level programming languages such as Python, Ruby, and Typescript.
Experience working with databases such as PostgreSQL and MongoDB
Experience working with data warehouses such as Redshift and BigQuery
Experience with caching systems such as Redis and Fastly
Experience working with serverless platforms such as GCP Cloud Run, GCP Cloud Functions, AWS Lambda.
What to expect in the Interview Process:
Meet the Recruiter: Discuss the requirements of the role and learn more about Peek’s culture
Meet the Hiring Manager
Infrastructure Challenge, followed by meeting the team
Meet a Stakeholder
Meet an Executive
References and Offer
Perks & Benefits
Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.
Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
