Job description
PLEASE BE ADVISED: This role will ideally be based in Finland (there’s a separate listing for that), however for the right candidate we are open to considering US based applicants. Relocation is not being offered for this role.
Who we are:
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
We help knowledge workers to work smarter.
To learn more about us we encourage you to visit our company page.
Summary of the Role:
As a Subject Matter Expert (SME) in B2B Software Cloud Migration, you’ll take the lead on one of our top priority programs. Your deep experience in B2B enterprise SaaS cloud migration will drive our customer base to the cloud. You will be an evangelist both internally and externally, ensuring successful execution across all program phases. Your deep experience will guide the development of the program strategy, shape workstreams and timelines, and ensure successful execution across all program phases. This role is designed for someone who wakes up every day to champion cloud adoption and brings lessons learned and best practices to deliver against program objectives.
The role is ideally based in Finland, but for the right candidate, we are open to considering U.S.-based applicants. Please note that relocation is not offered for this position.
Responsibilities and Duties:
- Strategic Guidance: Define and continually refine program strategy, scope, and execution plans, incorporating best practices and lessons learned.
- Consultative Leadership: Act as a trusted partner to the Program Manager and cross-functional leaders, offering actionable recommendations based on domain expertise.
- Risk Management & Opportunity Identification: Proactively identify challenges and opportunities; take initiative to mitigate risks and enhance performance.
- Change Management Support: Collaborate with cross-functional leaders to support enablement and ensure business readiness.
- Customer Evangelism: Champion cloud migration benefits to customers and internal teams, driving adoption and engagement.
- Professional Services & Customer Success: Leverage experience in services, success, sales, and support to ensure smooth transitions and high customer satisfaction.
Collaboration Opportunities:
Engage regularly with executive stakeholders and business leaders.
Coordinate across Product, Operations, GTM, and Finance teams.
Interface with vendors or external consultants as needed.
Who You Are / Qualifications and Skills:
Deep experience in cloud infrastructure/B2B software cloud migration. (Must have)
Proven success in enterprise-level initiatives.
Strategic thinker with a consultative, customer-first mindset.
Strong communicator with the ability to influence and guide.
Comfortable navigating ambiguity and evolving environments.
Background in professional services, customer success, sales, or support.
Strong conversational English.
Experience driving customer migrations directly or via consultancy.
Participation in our Recruitment Process:
- Initial Phone Screen w/People & Culture Team Member
- Hiring Manager (Vice President, Strategic Operations and Corporate Development)
- Executive Leadership: Chief Financial Officer
- Executive Leadership: Chief Product Officer
- Executive Leadership: Chief Revenue Officer
- Executive Leadership: Final Interview w/Chief Executive Officer ( based on availability)
*Completed Recruitment Process Time Investment for Applicant: ~Approx. 3hrs
Why M-Files?
We are a global company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will have the opportunity to shape the future of knowledge work automation while growing your expertise in a collaborative and supportive environment.
Our guiding principles of “ Make It Happen”, “ Help Others”, and “ Love Customers” are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey.
What We Offer
- As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
- 10 paid holidays annually
- Unlimited PTO
- Matching 401K Plan (25% of employees’ contribution up to the IRS max)
- Health insurance (PPO and HDHP/HSA plans offered)
- Dental insurance
- Vision insurance
- Employee Health Resource App
- Monthly Remote Stipend
- Life insurance (1x employee salary)
- Short-term disability (employer paid)
- Long-term disability (employer paid)
- Flexible Spending Plan (medical and dependent)
Does this sound exciting to you?
Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along.
Please submit your online application as soon as possible, but no later than June 29th, 2025. Please note, that the position may close early based on applicant volume.
We do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails.
Join M-Files and help industry leaders transform the way they manage information and drive business success!
