Job description
Team Rubicon (TR) is seeking a Director, Development Operations to join TR’s Development x Development Operations team! The Director, Development Operations will lead a team responsible for optimizing fundraising infrastructure, data integrity, compliance, and reporting. This role will oversee database management, gift processing, donor analytics, financial reconciliation, and operational efficiency, ensuring seamless coordination across Development, Finance, and Technology teams. The Director, Development Operations will also ensure adherence to fundraising compliance regulations, donor privacy laws, and financial reporting standards while supporting strategic planning and revenue forecasting. The Director will manage fundraising operations, data management, and financial reporting, providing strategic oversight to improve processes and enhance fundraising effectiveness. This individual must be a systems-thinker and problem-solver with deep expertise in CRM management, fundraising analytics, and compliance.
Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Vice President, Development and is based remote anywhere within the United States.
Duties:
- Lead and manage a team responsible for fundraising operations, data management, and financial reporting.
- Serve as the primary liaison between Development, Finance, and Technology teams to ensure smooth fundraising operations and financial reconciliation.
- Oversee database management, gift entry/processing, and stewardship systems to support fundraising goals.
- Ensure compliance with all legal, regulatory, and ethical standards related to fundraising, including IRS regulations, donor privacy, and financial reporting.
- Develop fundraising analytics and reporting tools, providing real-time insights into revenue forecasting, donor retention, and campaign performance.
- Partner with Finance and Technology teams to design, test, and improve data management systems, fundraising performance dashboards, and reconciliation processes.
- Oversee financial reporting, ensuring alignment between revenue projections and fundraising activities.
- Develop and refine policies, procedures, and systems to enhance fundraising efficiency and ensure data integrity.
- Oversee CRM strategy and data management, ensuring accurate and timely gift processing, acknowledgments, and reporting.
- Stay current on fundraising compliance regulations and industry best practices, recommending process improvements and risk mitigation strategies as needed.
- Collaborate with TR leadership and Development leadership to inform strategic planning and support transformational growth.
Education and Background:
- Bachelor’s degree or equivalent experience
- 10+ years of experience in fundraising operations, nonprofit management, or development services
- Extensive experience with CRM systems such as Mission CRM, Salesforce, or similar platforms
- Strong knowledge of fundraising compliance, donor privacy laws, and financial reconciliation processes
- Expertise in data analysis, reporting, and revenue forecasting
- Experience managing gift processing, donor acknowledgment, and stewardship programs
- High proficiency in Microsoft Office Suite, particularly Excel for data manipulation and reporting
- Experience handling sensitive and confidential donor information with discretion
- Strong problem-solving, project management, and leadership skills
Special Requirements:
- This is a full-time; REMOTE position based anywhere within the United States and provides a flexible & non-traditional work schedule (relocation expenses not provided)
- Travel: At least 20% travel for site visits and departmental meetings
Job Type:
- Full-time; salary, exempt
Job Tier:
- Director
Pay Range:
- $101,164.38 - $172,439.28 per year
Cultural Values:
- Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first
- Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great
- Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity
- GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation
- C hange Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need
- Adults Only: Every team member is an adult until proven otherwise
- Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship
Perks of the Team:
- Flexible Unlimited Paid Time Off
- Generous holiday schedule (including a paid week off between winter holidays)
- Matching 401k contributions up to 4% with no vesting requirement
- 100% company-paid health benefits for employees and their dependents
- Professional development, leadership development and events/conferences
- Paid time off to volunteer with the non-profit of your choice
- One-week all-inclusive onboarding experience
Learn more about Team Rubicon:
- Website: Team Rubicon USA
- LinkedIn: Team Rubicon
- Facebook: Team Rubicon
- X: @TeamRubicon
- YouTube: Team Rubicon
- Instagram: @teamrubicon
- Threads: @teamrubicon
- TikTok: @teamrubicon
Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
