TailorCare

We launched TailorCare in 2023 to improve patient outcomes for joint, back, and muscle conditions. We use a personalized, data-driven approach to help patients choose and navigate effective treatment pathways. Our process combines a patient’s clinical assessment, health history, preferences, and goals with predictive data and evidence-based guidelines.

Our care navigation services include clinical assessments, patient education, provider matching, and ongoing communication. We connect patients with specialists, coordinate appointments, explain treatment options, and keep their entire provider team updated on progress.

Our licensed physical therapists, who we call Clinical Navigators, conduct evidence-based assessments covering symptoms, health history, lifestyle, and preferences. They then discuss recommended treatment options with patients to ensure they understand and agree.

We build preferred relationships with orthopedic surgeons, physical therapists, and occupational therapists. Our recommendations are based on a provider’s track record of successful outcomes, reputation for quality, and specialized fit for each patient.

We serve patients, primary care providers, payers (including health plans), and specialty care providers (orthopedic, physical therapy, and occupational therapy groups). We function as a complete musculoskeletal solution, assuming full risk on musculoskeletal spending and offering our payer partners shared or guaranteed upside.

Our mission is to help patients make informed treatment decisions for their joint, back, and muscle conditions, changing how they experience specialty care.

Our core values guide everything we do:

• We put patients first: Every decision and outcome is measured by how well it serves the patient.
• We act with integrity: We do what is right, collaborate, keep our promises, and build trust through honest relationships.
• We partner with purpose: We aim for better clinical outcomes, deliver real value, and create long-term relationships to improve healthcare.
• We deliver results: We set and achieve ambitious goals, act quickly, offer forward-thinking solutions, and deliver measurable success to everyone involved.
• We perform better together: We create a positive, inclusive culture where everyone is seen, heard, and respected, encouraging mutual learning and growth.

We are a team of 51-200 employees, operating remotely first with hybrid options available in Nashville. We cultivate a compassionate, mission-driven culture as we scale a high-growth startup. We foster collaboration, curiosity, and inclusivity, valuing the experiences and perspectives of individuals from all backgrounds.

We emphasize a tightly knit team where members rely on each other, share honest feedback, and feel comfortable being authentic. We support a healthy work-life balance, encouraging flexibility and autonomy, and are dedicated to making a positive impact.

Modern Healthcare named us one of the 2025 Best Places to Work in Healthcare. Our leadership team includes Rachel Winokur (CEO), John Petito (Chief Strategy Officer), Steve Tutewohl (Chief Operating Officer), Kara Rios (Chief Financial Officer), Julie Sumrack (Chief People Officer), Lucas Richie, MD (Chief Medical Officer), Dan Levis (SVP, Growth), Rachel Jiang (SVP, Product + Technology), and Scott Linthorst (SVP, VBC Performance).

We offer a remote-first work environment, with hybrid options available in Nashville. We provide generous paid time off (PTO) and holiday plans, along with paid parental leave. We encourage flexibility and autonomy to support a healthy work-life balance.

Our comprehensive benefits are effective from Day 1, including medical, dental, vision, life, and disability insurance, wellness resources, and an employer HSA contribution. We also offer equitable pay and a 401k plan with employer matching.

We foster an inclusive community where team members rely on each other, share feedback, and feel comfortable being authentic. We are committed to meaningful work, offering tools, resources, and support for professional growth and a positive impact. As an equal opportunity employer, we actively recruit and retain staff from diverse backgrounds.