Job description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Director, Global Distribution -
General Summary:
The Director of Global Distribution is responsible for developing and managing the distributors and GTM strategy as it relates to 3rd party distribution for ConnectWise products and services, ensuring efficient delivery to customers through various channels, including resellers, MSPs, and digital platforms. This role involves building and maintaining relationships with distributors, optimizing channel performance, and driving revenue growth while aligning with the company’s strategic objectives.
Essential Duties and Responsibilities:
- GTM Strategy: Design and implement a comprehensive GTM strategy for software products, including physical and digital channels (e.g., cloud marketplaces, app stores, partner networks), choosing new regions, new markets and new distributors for selling ConnectWise products.
- Channel Management: Identify, onboard, and manage distributors, and influence downstream value-added resellers (VARs)v to expand market reach and sales.
- Revenue Growth: Drive sales performance by setting targets, monitoring channel metrics, and implementing initiatives to increase revenue and market share.
- Partner Relationships: Build and maintain strong relationships with key distribution partners, ensuring alignment with company goals and consistent brand representation.
- Market Analysis: Monitor industry trends, competitor strategies, and customer needs to adjust distribution approaches and capitalize on new opportunities.
- Team Leadership: Lead and mentor a team of channel managers or sales professionals, fostering a high-performance culture and ensuring alignment with sales targets.
- Collaboration: Work closely with product, marketing, and operations teams to ensure seamless product launches, promotional campaigns, and customer support.
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proven track record of building and scaling distribution networks for software products (SaaS, on-premise, or cloud-based).
- Strong understanding of software licensing models, pricing strategies, and digital distribution platforms and marketplaces.
- Excellent negotiation, relationship-building, and communication skills.
- Analytical mindset with experience using CRM tools (e.g., Salesforce) and data-driven decision-making.
- Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
- Knowledge of global markets and experience with international distribution.
- Knowledge of the MSP markets and corporate resellers.
- Experience with SaaS software sales models.
- Familiarity with emerging technologies (e.g., AI, cloud computing) and their impact on software distribution.
- Proficiency in forecasting and budgeting for distribution channels.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
- 10 years of experience in software sales, channel management, or distribution, with at least 5 years in a leadership role.
Working Conditions:
- Remote/Hybrid/In-Office based on location
- 10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
