About ConnectWise
We started in 1982, building software for Managed Service Providers (MSPs) to handle their help desk and billing. Since then, we’ve grown into a comprehensive platform for Technology Solutions Providers (TSPs) to manage their as-a-service businesses. Our software helps with business management, remote monitoring and management (RMM), remote control, quote automation, and cybersecurity risk assessments. The ConnectWise platform includes tools like Professional Services Automation (PSA), RMM, Unified Monitoring and Management (UMM), Security Operations Center (SOC), Network Operations Center (NOC), and Cybersecurity. We integrate with hundreds of vendors and offer agentic AI, a unified user interface, and shared services with open APIs. More than 100,000 MSPs and IT professionals use our platform. Our key products include ConnectWise PSA, ConnectWise RMM, and ConnectWise Cloud Backup. We also run the IT Nation community and the ConnectWise marketplace for vendors and integrations.
Mission & Values
Our mission is to empower IT solution providers with the software, services, and community they need to achieve their goals. Our vision is to create a thriving IT ecosystem that changes what’s possible for small and medium-sized businesses. Our core values guide how we work and interact with our partners:
- Drive Partner Success
- Own the Outcome
- Perform as a Team
- Take Pride in Our Work
- Make a Difference
- Innovate Everywhere
Team & Culture
We have between 1,001 and 5,000 employees. We foster an inclusive and positive culture where we value everyone’s perspectives and skills. We encourage discovery and open discussion, and we recognize individual contributions. We believe our connections, colleagues, and community drive our work, and we aim to create an environment where everyone can make a difference. Our leadership is committed to supporting our partners and the broader IT industry.
Benefits & Perks
We offer several employee benefits, including:
- Flexible time off
- Masters Assistance Program
- Colleague Referral Program
- Company-paid benefits
- Mental Health Advocate
- Colleague Recognition Program
- Retirement Savings Plan/Pension
- Life Plan Benefit We also offer hybrid work options, and some roles, particularly in sales, may have an uncapped commission structure.
Frequently Asked Questions
ConnectWise provides a platform of software solutions for technology solutions providers (TSPs) and managed service providers (MSPs). These solutions include business management, remote monitoring and management (RMM), remote control and access, quote and proposal automation, cybersecurity risk assessments, professional services automation (PSA), and data protection. The platform also features agentic AI, a common UI, and shared services with open APIs.
ConnectWise offers benefits such as flexible time away, a Masters Assistance Program, a Colleague Referral Program, company-paid benefits, a Mental Health Advocate, a Colleague Recognition Program, a Retirement Savings Plan/Pension, and a Life Plan Benefit. Hybrid work options are also available.
ConnectWise maintains an inclusive and positive culture where every colleague is valued for their perspectives and skills. The company invites discovery and debate, recognizing individual contributions. It emphasizes that its operations are powered by connections, colleagues, and community, aiming to empower IT solution providers.
ConnectWise’s mission is to empower IT solution providers with software, services, and community to achieve their ambitious vision of success. Its vision is to power a thriving IT ecosystem that transforms what’s possible for SMBs.
ConnectWise was founded in 1982.
ConnectWise is active in the Automation, Help Desk, Managed Services, Crm, Project Management, Billing, Quoting, Quote And Proposals, and Rmm markets.
ConnectWise has 1001-5000 employees.
ConnectWise hires in 🇦🇺 Australia, 🇬🇧 United Kingdom, 🇮🇳 India, 🇳🇱 Netherlands, and 🇺🇸 United States.
Yes! ConnectWise is actively hiring with 45 open remote jobs available now.
Yes, ConnectWise is a remote-first company.
ConnectWise's website is www.connectwise.com .
You can find ConnectWise on X (Twitter) , Facebook , and LinkedIn .
45 remote jobs at ConnectWise
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