Job description
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
About the role
As the Director of Processes and Systems at Remote, you will lead a global team of system experts, process managers, and CRM specialists focused on enabling scalable, efficient, and reliable revenue operations. Reporting to the VP of Revenue Operations, you’ll own the strategy, implementation, and optimization of sales tools and systems, including Salesforce, HubSpot, Clari, Clay, Mulesoft, and emerging AI-driven solutions for sales productivity.
Your role will ensure that our revenue tech stack not only supports but accelerates the work of Sales, Marketing, and Customer Success. You’ll drive process excellence, optimize tool usage, and spearhead system integrations to create a seamless operating environment. This is a critical leadership role requiring strategic vision, operational rigor, technical fluency, and the ability to motivate and inspire distributed teams.
Key Responsibilities
- Develop and own the revenue systems strategy, ensuring alignment with business objectives and future growth.
- Lead the implementation and optimization of tools such as Salesforce, HubSpot, Clari, Clay, Mulesoft, and other AI-driven sales technologies.
- Drive process excellence across Sales and Revenue Operations by identifying bottlenecks, standardizing processes, and fostering continuous improvement.
- Manage system integrations and data flow, ensuring seamless connectivity and minimal downtime across platforms.
- Serve as the intake and escalation point for business-driven system and process changes, ensuring timely, high-quality implementation.
- Collaborate cross-functionally with Analytics, Planning, Pipeline Operations, and GTM teams to align tools and processes with business needs.
- Motivate, manage, and develop a distributed team of system experts, CRM managers, and process excellence leaders.
- Champion system adoption and user experience, ensuring teams have the tools and knowledge to work effectively.
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, or similar fields with a focus on systems and process management.
- Deep technical fluency in Salesforce, HubSpot, Mulesoft, Clari, and emerging AI tools for sales productivity.
- Proven track record in developing and executing system and tool strategies that align with business objectives.
- Strong process optimization skills, with the ability to identify inefficiencies and implement scalable improvements.
- Experience managing system integrations, ensuring clean data flow and minimal downtime across platforms.
- Exceptional stakeholder management and communication skills, with the ability to align technical teams and business leaders.
- Proven people management experience, with a focus on motivating, developing, and retaining talent in a remote, distributed environment.
- Comfortable with ambiguity and complexity, with a proactive approach to problem-solving and change management.
Practicals
- You’ll report to: VP, RevOps
- Team: Revenue Operations
- Location: Anywhere in the World
- Start date: As soon as possible
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The annual salary range for this full-time position is
$178,250—$250,650 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.
Please note we accept applications on an ongoing basis.
