Director, Technical Program Management

at Brightspeed
  • Remote - United States

Remote

Project Management

Director

Job description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Define and drive a complex initiative technical vision, strategy, and architecture; plan and oversee the execution of large-scale technical programs, ensuring they are completed on time, within scope, and within budget; develop and maintain program plans, schedules, and resource allocation strategies; establish and track program metrics and KPIs; analyze program performance data to drive continuous improvement and ensure that programs deliver the expected value; identify, assess, and manage program risks and issues; develop and implement mitigation strategies to address potential obstacles and ensure successful program delivery; provide high-level technical guidance and oversight; ensure that technical solutions meet architectural standards, best practices, and quality requirements; address and resolve complex technical challenges and risks; continuously evaluate and enhance technical program management processes, tools, and methodologies; implement best practices to improve program efficiency and effectiveness; collaborate with IT, Product, Business, and other key departments to ensure seamless integration and execution of program initiatives; facilitate cross-functional team alignment and communication; build, mentor, and lead high-performing program management teams including both direct report and cross-functional relationships to foster a collaborative and innovative work environment to achieve program goals; engage with executive leadership and key stakeholders to communicate program status, risks, and milestones; and manage stakeholder expectations and ensure that program deliverables align with business needs. Position is headquartered in Charlotte, NC, but employee will be permitted to work from home at various unanticipated worksite locations throughout the United States.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or related field, plus five (5) years’ post-baccalaureate experience as a Senior Software Engineer, Senior Engineer, or related role. Experience must include providing broadband services in Fixed and Mobile Satellite Broadband domains; end-to-end integration of EMS and NMS networks; provisioning with network management systems; and leveraging Java, SOAP, REST, Informatica Cloud, JBoss, EAP, and Weblogic.

#LI-RM1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice
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