Bare Metal Technical Program Manager

Job description

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.

CoreWeave powers the creation and delivery of the intelligence that drives innovation.

We seek a highly skilled and driven Bare Metal Technical Program Manager to join our team and report to our Senior Director, Customer Experience. This individual will lead the technical oversight, delivery, and optimization of customer-facing support programs for CoreWeave’s top generative AI clients using dedicated GPU servers. This role requires a candidate who excels in dynamic and fast-paced environments.

This individual will be responsible for supporting clients, partnering with internal cross-functional teams to share needs and timelines, engaging with necessary engineering teams to determine technical requirements, ensure successful delivery, and collaborating with the broader Customer Experience organization to drive seamless execution and support company growth and initiatives.

Responsibilities:

• Orchestrate a program that asks you to put on both your operations hat and technical hat to solve problems facing the world’s largest supercomputing fleets
• Serve as an escalation point for process, program, and procedure to our operations engineers
• Build processes, procedures, and programs with our clients to ensure structure, scope, and responsibilities are covered
• Engage directly with customers and internal stakeholders to gather, document, and communicate program requirements, ensuring clarity, feasibility, and alignment with critical objectives
• Foster collaboration and effective communication among various teams, including engineering product management, operations, and business development, to ensure alignment and successful program execution
• Collaborate with cross-functional teams to design and implement improvement initiatives based on data insights
• Establish and maintain strong relationships with stakeholders to align program objectives and secure necessary resources and support
• Identify potential risks and issues throughout the program and proactively communicate to relevant stakeholders in order to drive resolutions and minimize impact

Requirements:

• Bachelor’s Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• Minimum of 2 years of experience in technical program management, with a
• proven track record of successfully managing complex technical projects and programs from initiation to completion at scale, preferably for a major tech company or startup.
• The agility to navigate and excel in a fast-evolving landscape, with the ability to adjust strategies in response to shifting priorities and demands
• Strong understanding of project management methodologies and tools (Jira, Notion, Confluence, Kanban/Agile methodologies)
• Strong verbal and written communication skills in English to convey multi-faceted plans and technical information clearly and concisely internally and externally
• The ability to juggle multiple domains and contexts while maintaining clear priorities
• Eagerness to learn about the GPU/server hardware/generative AI space
• Familiar with the essential components of modern computers, virtual machines and hypervisors, networking, and cloud infrastructure
• Experience in NVIDIA GPUs, Servers, Data Centers, Linux, and Kubernetes is a plus
• Experience in Jira, Supercomputing, and bare metal fleets is a plus

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000-$170,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

Our Workplace

At CoreWeave, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences.

For those who do not live within 30 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. Onboarding is essential to your success. New employees not based out of an office will be invited to attend onboarding training at one of our hubs within their first month of employment. We continue to foster a collaborative environment by bringing teams together quarterly.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].