Job description
CloudFactory, a global leader in combining people and technology to provide applied AI & workforce solutions for machine learning and business process optimization.
CloudFactory is on a mission to change how work gets done. We’re using technology to make it super easy and affordable for startups, high-growth, and enterprise-level companies to automate and outsource routine back-office core data work and training datasets for machine learning & AI. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of daily tasks for innovators, including Microsoft, GoSpotCheck, Hummingbird Technologies, Bayer Crop Sciences, and Luminar. We exist to deliver on our mission to create meaningful work for one million talented people in developing nations so we can earn, learn, and serve our way to become leaders worth following.
As an Enterprise Solution Consultant, you will serve as an integral part of our global team with operations in the US, UK, Nepal, and Kenya. You’ll do the important job of supporting our sales and client success teams to win new business with the new logo and existing client accounts. You will work cross-functionally to translate client requirements into a complete solution proposal that accounts for all of the people, process, and technology elements necessary to successfully onboard and scale the new business relationship with our Enterprise clients. You’ll join in on customer-facing meetings, collaborate with internal stakeholders, and drive the development of client solutions with technical, process, and professional service expertise.
The right person for this role thrives while wearing multiple hats can think creatively and technically while communicating the business value to stakeholders. This is a “high impact” role where prioritization and putting the team before self are keys to success.
You’ll be rewarded with competitive compensation, recognition, personal development opportunities, excellent benefits, and the satisfaction of playing a direct role in creating meaningful work for talented people in developing countries.
This position is based in the US with the flexibility to work remotely (work from home).
Key Responsibilities:
Develop Winning Solution Proposals
Work closely with Sales Account Executives and leadership teams to refine solution proposals for external presentations, RFPs, and RFIs. Ensure alignment with cross-functional inputs and secure required approvals.
Serve as a Subject Matter Expert
Leverage deep expertise in CloudFactory’s people & AI powered technology and process-driven solutions to align with high-value client requirements, ensuring a perfect match between needs and capabilities.
Position CloudFactory as a Trusted Partner
Articulate CloudFactory’s solution capabilities and industry know-how effectively, positioning the company as a preferred partner for potential clients.
Technical Assessment and Integration
Evaluate the technical requirements of client engagements, including the use of proprietary, third-party, and client-provided software. Define configuration needs and ensure alignment with IT infrastructure and regulatory requirements.
Foster Cross-Functional Collaboration
Partner with Client Success and Delivery teams to apply best practices in developing and implementing solution proposals, ensuring seamless execution and client satisfaction.
Drive Successful Project Outcomes
Work with a variety of CloudFactory partners to achieve project objectives, maintaining a high standard of delivery and value creation.
Recommend Emerging Technologies
Identify and advocate for new internal capabilities, external technologies, or strategic partnerships that enhance CloudFactory’s ability to exceed client expectations.
Present Business-Driven Solutions
Clearly communicate the business impact of solution alternatives, ensuring that client proposals align with their strategic goals and deliver measurable value.
- Expert Consulting Skills
Over 10 years of experience in consulting, specializing in AI solutions with a proven track record of delivering successful projects to large enterprise clients.
- Advanced AI Expertise
Deep understanding of AI concepts, including machine learning, deep learning, natural language processing (NLP), generative AI (GenAI), and computer vision.
- Technical Mastery
Comprehensive knowledge of leading cloud platforms and enterprise IT infrastructure, with the ability to assess and recommend optimal configurations for AI solutions.
- Solution Design Excellence
Expertise in designing integrated solutions that combine professional services, business processes, and technical capabilities into a single comprehensive plan, meeting compliance requirements and aligning with enterprise infrastructure.
- Regulatory Knowledge
Strong familiarity with key regulatory frameworks, including data privacy and protection regulations, cybersecurity standards, and industry-specific compliance requirements.
- Critical Thinking
Exceptional critical thinking skills to evaluate alternative approaches, assess risks and rewards, and communicate recommendations effectively.
- Project Leadership
Proven ability to lead and manage complex projects, ensuring delivery of results within scope, timeline, and budget.
- Exceptional Communication Skills
Adept at tailoring communication to diverse audiences, including technical, business, and internal stakeholders, to ensure clarity and alignment.
- Meticulous Attention to Detail
Outstanding attention to detail, ensuring the highest levels of accuracy and precision in all deliverables.
- High Integrity and Confidentiality
Demonstrates unwavering integrity, consistently maintaining the highest standards of professionalism and safeguarding confidential information.
- Educational Background
Bachelor’s degree with a minimum GPA of 3.0 (Master’s degree preferred).
- High Emotional and Cultural Intelligence
Possesses strong EQ and CQ, fostering effective collaboration across diverse teams and cultures.
- Global Perspective
International work or life experience, with a passion for working across borders and cultures, is highly valued.
- Flexibility for Travel
Willingness to travel up to 25% of the time, primarily within the U.S. to support client and project needs.
- Work from Home. We are 100% distributed
- Competitive Compensation
- Community service opportunities
- High growth globally scaling company culture
- A mission you can stand by!
- Room for growth! We prefer to promote from within
- Medical, dental, and vision care
- Life, accident and disability insurance
- 401(k) retirement savings plan
Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work.
We look forward to hearing from you!
Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.
