NewRocket

We are an AI-first Elite ServiceNow partner, helping enterprise leaders activate value on the ServiceNow platform. We combine industry expertise, human-centered design, and enterprise-grade AI to help organizations manage change and scale their operations. Our services include Advisory & Transformation, Agentic AI Integration, Employee Experience, Customer Experience, Portal, Intranet & Mobile, Security, Risk & Resilience, Implementation, and Platform & Integrations. We use AI to deliver personalized employee and customer journeys, automate routine tasks for increased productivity, and streamline operations. We serve various industries such as Financial Services, Technology, Media & Telecom, Higher Education, Energy & Utility, Service Providers, Manufacturing, and Healthcare & Life Sciences. NewRocket was founded in 2016.

Our team includes over 400 certified ServiceNow professionals, holding:

• 1049 ServiceNow Mainline Certifications
• 1341 ServiceNow Micro-certifications
• 304 ServiceNow Suite Certifications
• 908 ServiceNow Sales, Pre-sales, and Delivery Accreditations
• 34 ServiceNow Expert Certifications

We have over 20 years of experience in solving business problems.

We have received several awards, including the 2023 ServiceNow Americas Partner of the Year Award, ServiceNow Americas Employee Workflow Partner of the Year, UK Public Sector Partner of the Year Award, and the ServiceNow.org Partnership for Good Grant. We are a ServiceNow Elite Partner and Advanced Platform Partner.

Our core values are:

• Excellence: Raising the Bar
• Creativity: Be Curious
• Integrity: Do the Right Thing, Always
• Teamwork: Better Together
• Empathy: People Matter

Our team has between 501 and 1000 employees. We champion diversity, celebrate creativity, and embrace what makes each person unique. We focus on promoting a healthy work-life balance, collaboration, and innovation, and we support professional growth for everyone. We believe in creating meaningful experiences for both clients and employees, valuing individual voices and development. Our work environment is remote-friendly, offering flexibility.

Our leadership team includes:

• Harsha Kumar (Chief Executive Officer)
• Frank Palermo (Chief Operating Officer)
• Jason Rosenfeld (Chief Growth & Alliances Officer)
• Sanjeev Munjal (Chief Financial Officer)
• Sarah Hutton (Global Head of HR)

We have offices in Vista, CA; New York, NY; London, UK; Pune, India; and Kanata, ON, Canada.

We offer competitive compensation and a performance-based incentive plan. Employees receive healthcare, dental, and vision insurance, along with 401(k) contributions. We provide a flexible (unlimited) paid time off policy and 10 paid holidays per year.

Additional perks include:

• Unlimited snacks, coffee, and beer
• Support for continued learning through official ServiceNow training and certification opportunities
• A remote-friendly culture