CloudFactory

We help organizations develop, deploy, and operate reliable AI systems through our platform and consulting services. We specialize in transforming raw data into valuable AI insights by handling data collection, curation, annotation, and labeling. Our approach merges machine and human intelligence, using a human-in-the-loop method within our modular AI platform. This allows us to identify and correct errors and edge cases, constantly improving model performance. Our services cover prompt engineering, supervised fine tuning, Reinforcement Learning from Human Feedback (RLHF), inference validation, inference error handling, and inference evaluation.

We work on AI solutions for Computer Vision (CV), Large Language Models (LLM), Natural Language Processing (NLP), and Vision-Language Models (VLMs). We serve industries like healthcare, finance, robotics, autonomous systems, retail, logistics, manufacturing, and agriculture. We also assist clients with AI strategy, design, development, and change management. Since our founding in 2010, we have partnered with over 700 clients.

Our mission is to connect one million talented people with meaningful work, giving them opportunities to earn, learn, and serve, and to become leaders. We want to help skilled individuals worldwide contribute as ‘humans in the loop,’ which is crucial for maximizing AI’s capabilities.

We live by these principles:

• Work to love and serve
• Be one body with many parts
• Build relationships
• Speak truth and life
• Practice humble courage
• Grow like bamboo
• Make the complex simple
• Think big, start small, and scale fast
• Do more with less
• Respect data

These principles guide our culture of service and collaboration.

CloudFactory is a global company with 1,001-5,000 employees and offices in the UK, US, Germany, Kenya, and Nepal, operating across four continents. The company’s culture is centered on its mission and its people, valuing diversity and inclusion. It aims to provide a supportive environment where everyone feels valued, heard, and can be themselves.

Leadership is accessible, and cultural practices help build character, competence, and community. These include:

• Tolis (Nepali for “Teams”), small groups for personal and professional growth
• Community Service Projects (CSPs) for community engagement
• “Breaking Bread” for shared meals
• “Shoutouts” to recognize employees who embody company principles
• “Wins & Losses” discussions in meetings to encourage empathy and engagement.

The company fosters a collaborative environment and continuous learning within its global community.

We offer a competitive salary with quarterly variable compensation, along with comprehensive medical coverage and group life insurance. Employees also have opportunities for personal development and growth, and we organize regular team building and social events. We support flexible work options, including remote and home working, with a hybrid policy that may require some office presence depending on the team. Office snacks and lunch are provided. We believe in providing meaningful work and a mission-driven culture as part of the employee experience.