Job description
The Field Engineer II is responsible for Client and technician requests on a daily basis. Responsibilities include, but are not limited to performing startup, testing, training, and closeout of all projects, assisting System Engineers in design, and other tasks as assigned by the Service Manager. This position can possibly be 100% remote (for the right experience) but is required to work Pacific Time hours.
RESPONSIBILITIES/DUTIES: Including, but not limited to:
- Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
- Available to work outside of, or in addition to, normal businesses hours if necessary
- Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
- Maintain and protect assigned Company assets.
- Accurate written record keeping, submitted on time and complete, including but not limited to:
- Project documentation, material and equipment records and receipts, Daily log book, Vehicle logs, Time cards
- Maintain professional licensing as required by State and Local jurisdictions.
- Posses’ valid drivers license with acceptable driving record.
- System start up, programming, and subsequent testing to ensure complete system compliance, performance, and completion.
- Customer training and development of training documentation.
- Assist with training technicians on security systems and installation techniques.
- Daily communications with Project Manager on delays, requirements and general status of projects.
- Partner with Project Manager to ensure all projects are maintaining budgets and timelines throughout all phases.
- Work with Project Manager to ensure complete closeout and turn over of projects to the client and service department.
REQUIRED QUALIFICATIONS:
- 3+ years working in the Security Systems Integration (Access Controls, Video Surveillance, Intrusion and locking hardware) with at least 1 year of advanced computer skills to include: hardware installation and configuration; software applications, installations, and configuration; local and wide area network systems
- Ability/Willingness to work Pacific Standard Time
- Ability to come into a Paladin office 2-3 days a week
PREFERRED QUALIFICATIONS:
- Experience programming with Genetec or Milestone strongly preferred
- Associates degree (2 year) in a technical capacity is desirable
- Ability to read blueprints and schematics, with a minimum of 1 year of experience
PROFESSIONAL COMPETENCIES:
- Proper hand and power tool operations and safety
- Ability to solve practical problems and carry out responsibilities without supervision.
- Strong client and results orientation.
- Ability to organize workload for effective implementation.
- Ability to complete projects on time and on budget.
- Ability to read and write effectively in English.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to function as an effective team member.
- Ability to adapt as the external environment and organization evolves.
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, climbing, and lifting of moderate objects, operation of power and manual tools/equipment, and operating office equipment.
WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- Site work job conditions are similar to typical construction projects.
- Additional environments include office spaces, medical, industrial, warehouse, parking ramps, and other.
- Outdoor work including occasional adverse weather conditions or cold/heat temperatures.
- Travel may be required with occasional overnight travel (5%)
- Training as required.
Pay: $40.69ph - $47.53ph (DOE and Geography)
BENEFITS: Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling. Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan. Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.
Company Info:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.
We thank you for your application, however only those selected for an interview will be contacted.
