Job description
About Okendo
We believe happy customers make the best marketers.
That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.
Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.
Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 12,000+ Shopify brands to turn one-time shoppers into revenue-driving Superfans.
🚀 Position Summary
As our first in-house finance hire, you’ll take ownership of our financial operations and lay the groundwork for scalable, strategic financial management. You’ll work closely with company leadership, partner with external accounting providers, and build systems and models that support budgeting, forecasting, and investor reporting.
We’re looking for someone with strong SaaS finance experience, a hands-on approach, and a desire to help shape the future of our finance function as we scale.
💻 How You’ll Create Impact
- Oversee day-to-day finance operations across multiple entities (Australia and the U.S.) in partnership with outsourced providers
- Lead the development of company-wide financial models, including dynamic forecasting and multi-year planning
- Build and manage budgeting processes, including department-level planning and variance tracking
- Prepare accurate and timely monthly, quarterly, and board-level financial reporting
- Implement scalable internal controls, policies, and systems to ensure compliance and financial hygiene
- Monitor and manage cash flow, intercompany transactions, and capital planning
- Collaborate cross-functionally to support hiring plans, vendor decisions, and budget alignment
- Support fundraising activities and investor reporting, including financial due diligence
✅ What We Need From You
- 8+ years of experience in accounting and finance, with significant exposure to SaaS business models
- Proven track record of building or scaling a finance function at a high-growth startup
- Experience managing financial operations across multiple global entities (Australia and the U.S. required)
- CA or CPA qualified (or equivalent)
- Strong technical accounting knowledge (GAAP/IFRS) and experience managing - external accounting providers
- Excellent financial modeling and forecasting skills
- Strong business acumen and communication skills—you can partner with leaders across departments and tell the story behind the numbers
- Comfortable working in a remote, fast-paced environment with high autonomy
🌟 Nice to Have
- Experience with tools like Xero, Rippling, Ramp, Airbase, or similar
- Familiarity with SaaS metrics and subscription revenue models
- Exposure to fundraising, M&A, or investor due diligence
What We Value:
One Team
We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.
Champion the customer
Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions.
Strive for Excellence
We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.
Extreme Ownership
We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.
Integrity Always
We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.
Always Day One
It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.
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