Job description
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
We are looking for a dynamic and results-driven Payments Lead to our team! We are seeking a practical problem solver, proactive and process-oriented lead. You thrive in high-volume environments, stay calm through ambiguity, and know how to keep a team motivated through change.
In this leadership role, you will oversee payment operations for both Accounts Receivable (AR) and Accounts Payable (AP), managing the end-to-end recording and application of transactions while ensuring accuracy, efficiency, and compliance across all processes.
This is not just a tactical role — it’s an opportunity to architect change, build a new team from the ground up, and implement the structure and habits that will carry us through the next phase of scale. If you thrive in fast-paced environments, can navigate ambiguity with confidence, and know what operational excellence looks like in a high-volume finance function, we want to hear from you.
DEPARTMENT: G&A, Accounting
LOCATION: Remote anywhere in Brazil
WHAT YOU GET TO DO:
- Serve as a mentor and escalation point, guiding your team through high-volume cash application and disbursement workflows, while fostering development and ownership.
- Operational Ownership: Oversee the full lifecycle of cash application, from receipt to resolution, driving consistency, speed, and accuracy in our payment processes.
- Backlog Management: Take the lead on resolving our large backlog of unapplied transactions, coordinating investigations and clean-up efforts across functions.
- Customer Coordination: Implement workflows for proactively reaching out to customers when remittance data is missing or unclear, minimizing application delays.
- Metric Ownership: Monitor and improve KPIs like time to apply daily cash, monthly unapplied volume, and remittance response times.
- Process Innovation: Identify opportunities to reduce manual work through automation or SOP improvements, building scalable solutions for a fast-growing business.
REQUIRED QUALIFICATIONS:
- 4+ years in financial operations, with a focus on AR, AP, or cash application
- Managing or supporting high-volume payment processes
- Working with ERP systems (NetSuite a plus)
- Using Excel and Google Workspace for tracking and analysis
- Solving operational issues and improving payment workflows
- Communicating clearly across teams and with customers
- English skills, including speaking, you will work with native English speakers daily.
WORKING AT LOADSMART:
• Competitive base salaries - we believe in rewarding top talent
• Extremely competitive Equity package - become a shareholder in our company!
• Loadie Time Off - PTO and sick days without a limit
We use AI-powered tools to assist with initial application reviews as part of our hiring process. All evaluations are subject to human oversight, and your information is handled in accordance with applicable data privacy laws.
At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates’ specific locale.
