Job description
The world’s most advanced VPN, and a whole lot more.
If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands.
Your impact? Helping millions take back control of their online security, privacy, and data.
Main Responsibilities
- Monitor existing transactions performance and identifying suspicious trends or activities;
- Be responsible for defending disputes/chargebacks and review double charges;
- Manage and escalate alerts when required;
- Assist with improving the Fraud Prevention rules and best practices;
- Drive results with a proven ability to achieve both team and individual goals consistently.
Core Requirements
- Cards processing knowledge and experience of working with relevant transactions is a must;
- At least one year of experience in similar roles;
- Experience in fraud prevention experience in e-commerce or financial industries is a must;
- Ability to adapt to fast changing environments;
- Details oriented, passionate about quality, with extremely high standards for delivery;
- Ability to analyze various datasets and convert findings into suggested action plans;
- Passion for problem solving;
- Strong knowledge of MS Office;
- SQL knowledge considered to be an asset.
Salary Range
- Monthly gross salary from 2100 - 3400 EUR.
What We Offer
Innovate with industry leaders
Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world.
Learn & grow
Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company.
Work in a next-gen Cyber City office
Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day.
Hybrid work
Enjoy the flexibility with 3 office days and working from home for the remaining 2.
Work from anywhere
Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive.
Physical well-being
Boost your health with free-of-charge 24⁄7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts.
Mental & emotional health
Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic.
Premium healthcare
Receive private health insurance giving you peace of mind for your health needs.
Extra days off
Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs.
Joyful moments – special treats
Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member.
Company events & team-building
Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success.
Workation
Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together.
Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/40GWyjL
