Job description
About Prove
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!
Fraud Data Analyst II
Location: US, Remote
Job Summary
Fraud Data Analysts play a critical role in building the next generation of identity verification authentication products that enforce accurate decisioning. This will include working with Fraud Strategy Analysts to investigate fraud, assisting with analyzing and rolling out new policy updates. They will also be engaged in testing new concepts to close fraud trends. There will be a need to create and maintain dashboards for monitoring policy performance as well as specific fraud threat trends across all clients. Documentation updates will need to be maintained to build a knowledge base to support education of fraud threats and trends.
You will work closely with the Fraud Strategy Analysts, Product, Data Partnerships, Revenue, and Engineering teams to refine products that directly impact customer experiences. You’ll play a pivotal role in shaping the future of identity verification and help us achieve our mission of creating a state-of-the-art frictionless authentication platform.
Key Responsibilities:
- Analyze submitted fraud data against the Global Fraud Policy (GFP) to determine fraud capture and friction rates.
- Identify new fraud mitigation techniques within existing Prove products.
- Conduct in-depth data analysis to assess the potential impact of new and updated GFP criteria on existing clients.
- Support Fraud Strategy Analysts and collaborate with Data Partnerships to evaluate third-party products and solutions to address emerging fraud trends.
- Develop and maintain fraud detection and data analysis techniques.
- Collaborate with Product & Engineering to optimize, automate, and accelerate data analysis techniques.
- Generate and maintain reports and/or dashboards to track fraud metrics and performance against both the GFP and “fraud table”.
- Improve, monitor, and maintain the ticketing process for data analysis requests as well as report statistics on how quickly they are worked and completed
- Create and maintain documentation around fraud threats and trends to build a knowledgebase to help educate internal resources.
- Analyze data, summarize and report results to clients and stakeholders
- Communicate effectively and set realistic external expectations
- Promoting, maintaining, and enhancing our cultural values of humility, passion, inclusion, and leadership
Qualifications and Experience:
- 2 - 5 years of experience in Product as a business or support data analyst. Having experience in Fraud is a plus!
- Self-starter with the ability to learn new technologies
- Strong software development principles to build automated solutions
- Knowledge of fraud threats and types a plus
- Exceptional analytical, evaluative, and troubleshooting abilities
- Excellent interpersonal and communication skills with the ability to interact effectively with others, including various levels of management
- Excellent time management skills, ability to multitask, prioritize
- Knowledge of Testing/troubleshooting RESTFul APIs through API platform software (e.g., PostMan)
- BS degree in technical discipline or equivalent experience
- Experience with creating dashboards in Looker or similar business intelligence tool
- Knowledge of Splunk, SQL and/or relational databases
- Exceptional verbal and written communication skills
- Knowledge of Agile/Scrum Methodology
- BS degree in technical discipline or equivalent experience
- Promote, maintain, and enhance our cultural values of humility, passion, inclusion, and leadership.
- Strong passion for learning about our products and markets through in-house and external training.
- Experience in high growth /pre-IPO Technology companies is a plus.
The anticipated salary range for this role is $80,000 - $90,000 plus company bonus. The offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.
Benefits & Perks for FTE Provers:
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family ❤️
- Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office locations
- Daily GrubHub stipend for lunch if coming into the office (US Offices)
- A great place to work and connect with other talented Provers like yourself!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Equal Opportunity Employment:
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics
Privacy & Data Protection:
When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.
