Job description
Position: General Virtual Assistant (Executive Assistant Focus)
Working Hours: US Business Hours
Hiring Company: We run customer service operations for e-commerce stores, providing customer service agents as well as customer service operation management and infrastructure improvements (workflow improvements, reporting, AI, etc.). We launched in 2015 with a fully remote team of 100+ employees in the Philippines (including Managers, Client Management, Sales, etc.) and a great culture.
About the Role: We are looking for a detail-oriented and proactive General Virtual Assistant with a strong background in Executive Assistance. In this role, you will provide high-level administrative support while managing various operational and project-based tasks. If you have experience with AI software, project management tools, and remote collaboration, we’d love to hear from you!
Key Responsibilities:
Executive Assistance (50%)
- Manage calendars (Google Calendar, Calendly) and schedule meetings
- Handle email management and correspondence
- Organize travel arrangements, expense reports, and itineraries
- Prepare reports, presentations, and meeting minutes
- Maintain confidentiality and handle sensitive information
General Operations Assistance (50%)
- Assist with data entry, research, and document preparation
- Manage and update project management tools (Asana, Trello, ClickUp, etc.)
- Handle basic bookkeeping or invoicing tasks
- Coordinate with different teams and stakeholders to ensure smooth workflow
- Provide customer support via email, chat, or social media (as needed)
Qualifications:
- 1+ years of experience as a Virtual Assistant with a focus on Executive Assistance
- Strong proficiency in AI tools (e.g., ChatGPT, Notion AI, Jasper, etc.)
- Experience managing project management tools like Asana, Trello, or ClickUp
- Excellent English communication skills (written and verbal)
- Strong organizational and time-management skills
- Ability to multitask and prioritize tasks efficiently
- Tech-savvy and comfortable using productivity software (Google Suite, Microsoft Office, Slack, etc.)
- Ability to work independently with minimal supervision
Nice-to-Have Skills:
- Experience handling basic graphic design tasks (Canva, Adobe Express)
- Social media management experience
Qualifications Required: (* are required)
\* Remote work ready:
- stable high-speed internet with backup
- computer (laptop or desktop) with recommended quad-core CPU 2.5hgz+, RAM 8GB+, and dual monitor
- headset, mic, and webcam for meetings
- focused workspace.
\* Fluent in conversational English written and verbal.
Ideally, at least 1 year of work-from-home experience
What we offer:
- Salary rate is $6/hr
- Pandemic-proof job
- Paid Time Offs
- HMO coverage up to $50/Month
- Since you will be working from home, you get to save a lot of time and money.
- Company & team events - Virtual and Offline
What we don’t offer:
- All government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). Our team pays them voluntarily.
- Company Equipment - You must already have or buy or upgrade your current one to meet our minimum requirements.
Notes:
- For the best application experience, we recommend using Google Chrome as your browser. This ensures optimal performance and minimizes any potential submission issues.
- Select any of the locations listed below. We’re a fully remote company, so selecting any location from the list doesn’t affect your application.
- Be sure to monitor your email’s “Spam / Junk folder” so you do not miss any emails from us.
- Please provide an active mobile phone # (any Network, must have Viber but not a landline #) so we can contact you via text or call if needed.
