Job description
Generative AI Engineering Professional (Microsoft) SME Location: Remote
SweetRush has an exciting opportunity for a talented professional to join our Custom Learning Project team! This is a fully remote position with the flexibility to work from anywhere, as long as you are available during US business hours.
Who We Are
SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work encompasses designing unique learning experiences utilizing agency-level graphics and leading-edge technology; fostering high-performing cultures, leaders, and teams; and assisting our clients in expanding their learning teams with qualified professionals.
Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world.
SweetRush is a leader in the field of learning and development, leveraging emerging technologies (such as VR and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and more, all while grounding our work in vibrant and impactful human-centered design. The numerous awards we receive each year reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with notable clients such as Hilton, Google, Bridgestone, Adidas, and SHRM, among others.
We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients.
We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in…
About the Role
We are seeking a dynamic and knowledgeable Subject Matter Expert (SME) to play a key role in the development and delivery of a certification program focused on Microsoft Generative AI Engineering Professional. The successful candidate will leverage their deep expertise in Microsoft AI tools and platforms to shape the curriculum, create training materials, and empower learners with practical skills in building, fine-tuning, and deploying generative AI models using Microsoft tools and platforms. This role requires a strong passion for education, excellent communication skills, and the ability to effectively convey complex technical information. For this certification, the SME will need to support curriculum development for both non-programmers and developers, using Microsoft AI tools to curate the certification program’s curriculum.
This is a 6-month freelance contract, offering up to 30 hours per week. We’re targeting a start date in mid-to-late June 2025. Onboarding will be compensated at $250, not to exceed 10 hours of work. The hourly rate for post-onboarding work is negotiable.
As this is a freelance position, we’re seeking individuals with a proven track record of successfully managing freelance engagements and multiple client relationships.
Responsibilities:
- Collaborate with a team of learning experience designers to help create and validate training materials.
- Review and provide feedback on skills, task/job task analyses, and detailed program outlines for accuracy, completeness, order, and complexity, providing input on essential vs. nice-to-know tasks for the intended audience.
- Validate AI-generated content to ensure it conforms to learning objectives and is technically accurate.
- Support the creation of content-specific graphics, demonstrations, and software recording scripts.
- Create any necessary assets to produce demonstrations that showcase specific procedures and skills.
- Create recordings of software demonstrations and related audio scripts.
- Coordinate with learning experience designers to develop the necessary assets, steps, and technical elements for hands-on projects, including exercises, labs, and projects.
- Be available during US business hours, Monday through Friday, for content reviews, questions, and occasional meetings.
- Work on Sweetrush systems for all work, including email, messaging platform, and cloud-based file storage systems.
- Log time weekly and invoice time monthly.
Essential Tools & Platforms:
- Azure AI Foundry
- Azure Machine Learning
- Azure OpenAI
- Azure Synapse Analytics
- Azure Cognitive Services
- Azure AI Vision
- Azure Load Balancer
- Azure Cosmos DB
- Azure Cognitive Search
- Azure AI Agent Service
- Azure DevOps
- PyTorch
- Hugging Face Transformers
- ONNX Runtime
- LangChain
- Semantic Kernel
- Visual Studio Code Docker
Required Skills & Experience:
Key skills and experience for this Subject Matter Expert role focusing on “Generative AI Engineering (Microsoft)” include:
Microsoft Ecosystem Expertise:
- Proven hands-on experience designing, building, testing, and deploying complex AI agents and multi-agent systems on Microsoft Azure.
- Extensive practical experience implementing agent capabilities such as tool use, RAG, memory management, and conversational flows using tools like Semantic Kernel, AutoGen, Azure AI Agent Service, and Azure OpenAI.
- Demonstrated ability to integrate various Azure AI Services as functional tools for AI agents.
- Experience designing and implementing agent orchestration and workflow automation using Azure Logic Apps, Power Automate, or Azure Functions.
- Practical experience deploying and managing AI agent solutions on Azure infrastructure, including Azure Machine Learning endpoints, Azure Bot Framework, or Microsoft Copilot Studio.
Communication and Responsible AI:
- Superior ability to clearly articulate complex Generative AI and Machine Learning concepts (particularly those related to the Microsoft Ecosystem), model architectures, technical details, and best practices to diverse audiences (both technical and non-technical).
- Understanding and practical application of MLOps principles for AI agents, including version control (GitHub/Azure DevOps) and CI/CD pipelines.
- Experience with vector databases for implementing RAG in agent systems.
- Experience in effectively choosing appropriate models for various applications and addressing ethical considerations such as bias in training data and model outputs, adhering to Microsoft’s Responsible AI practices, bias mitigation, and security best practices in AI pipelines.
- Strong problem-solving, monitoring, logging, debugging, and communication skills for AI agent performance using Azure Monitor.
Learning and Development
- 2+ years of experience in technical training, learning & development, or teaching, with a proven ability to create, review, and deliver high-quality, technically accurate training materials.
- Proven ability to create and deliver effective screencasts and video tutorials.
- Strong ability to articulate complex technical concepts in an accessible manner.
- Understanding of responsible AI, bias mitigation, and security best practices in AI pipelines.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, AI, Software Engineering, or a related technical field.
- Direct, hands-on experience with Microsoft Generative AI engineering tools and services.
Nice to Have:
- Microsoft Certified: Azure AI Engineer Associate (AI-102) and ideally Microsoft Certified: Azure Developer Associate (AZ-204).
SweetRush Is an Equal Opportunity Employer
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Call to Action:Submit Your Resume!
Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!
Please note: We’re all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you’d like to be considered for this opportunity, please submit your resume in English.
SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page athttps://www.sweetrush.com/join-us/. You can also find a handful of openings posted on our LinkedIn company page under the “Jobs” tab athttps://www.linkedin.com/company/sweetrush/jobs/.
Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information such as SSN, banking information, credit cards, etc. during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to recruiters or talent acquisition professionals.
