Graphic Designer

Job description

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.

Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo

Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg

LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Graphic Designer conceptualizes storyboard information and then relays it with creative illustrations and graphical elements into comprehensive layouts for animation with the goal of enhancing the learner’s ability to grasp the information. The individual in this role can/will create high-quality visual assets (artwork & videos) leveraging AI tools and technologies.  You will consistently research e-learning and design trends to keep the courses fresh year after year. The graphic designer has a good eye for detail when reviewing assets for consistency throughout development and also helps oversee production and deadlines. When working on projects for other KnowBe4 publishers, the graphic designer will emulate the design of the publisher’s other content. The ideal candidate should be an AI enthusiast with a passion for leveraging artificial intelligence to transform learning experiences. You will work together with other eLearning developers, QA and engineers in a fast-paced environment using product/project management tools and developing standards for partners.

Responsibilities:

• Creative problem-solving and adaptability
• Collaborates effectively with a creative team to integrate AI-generated and human-created design elements
• Works with the instructional designer’s content to create graphics that reflect the objectives clearly, as well as the publisher’s graphics style, leveraging AI design tools while maintaining consistency
• Effectively develop and refine prompts  to achieve specific AI image and video designs that will be used as assets in elearning modules
• Enhance AI-generated visuals using traditional design software
• Develops storyboard layouts incorporating VO and AI-generated visual components
• Preps images for animation and course development, including optimizing AI-generated imagery for technical requirements
• Works with in house animator or an animation vendor to create visually effective original- and AI-created motion graphics
• Creates course collateral materials using a combination of traditional design skills and AI-assisted tools
• Prepares and packages graphic assets for localization vendors
• Reviews layouts and assets for consistency
• Work effectively within deadlines
• Prepare and package graphic assets for use on the web
• Builds training modules in KnowBe’s proprietary course authoring tool using completed assets
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement.
• Ensure content is Web Content Accessible Guidelines (WCAG 2.0) compliant so that our content is accessible to all users
• Evaluate and curate AI-generated content for quality, accuracy, and alignment with project objectives that abide by copyright and intellectual property considerations before integration into courses
• Document best practices; research and recommend improvements to AI content creation workflows to enhance quality and efficiency
• Create templates and frameworks that can be consistently applied when using AI writing tools and assist publishers in utilising them

Requirements:

• BA, BFA or comparable work/life experience
• A minimum of 5 years of graphic design experience
• Full knowledge of Adobe Creative Suite
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Experience in creating training guides, educational materials, infographics and graphic animations
• Experience with AI tools (ie…ElevenLabs, Google Veo 3, HeyGen, Synthesia Midjourney AI, RunwayML,ect.)
• Strong verbal and written communications
• Attention to detail
• Ability to give clear feedback to other team members
• Excellent time management and organization skills
• Ability to prompt, create and integrate AI-generated elements seamlessly with human-created content
• Knowledge of best practices for AI content creation and curation in design
• Adaptability and openness to evolving AI capabilities and applications in eLearning
• A critical eye for ensuring AI-generated content maintains consistency and quality standards

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.