Summary
The job is for a Sales or Account Manager at MarketerHire, a rapidly growing talent marketplace and on-demand staffing platform. The role involves connecting new customers with marketing resources and nurturing accounts. The position requires excellent customer service skills, organization, self-motivation, and attention to detail.
Requirements
- 1-3+ years of experience in a marketing role or as an Account Manager at a marketing agency
- Excellent customer service skills and exceptional communication skills (both written and verbal)
- Organization and diligence to stay in regular contact with clients and new leads
- Highly motivated and continuously strive for personal and professional improvement
- Develop deep knowledge of MarketerHire’s value proposition and connect to client’s needs
- Possess a positive, confident, and determined demeanor
- Flourishes in a competitive and fast-paced environment
- Must be willing to help your teammates, share your knowledge with them, and learn from them
Responsibilities
- Research assigned leads and clients to better connect with them, understand their needs, and identify marketing opportunities
- Conduct consultation calls with assigned new leads and determine if they are a fit for MarketerHire
- Establish strong relationships with all prospective customers and own customer experience from lead-in to contract signed and beyond
- Check-in with current and past clients on an ongoing basis to assess overall satisfaction with service and opportunities to place additional marketing resources
- Manage disputes with clients as they arise and work with them, the marketer, and MarketerHire Talent team to find the best resolution
- Remain highly knowledgeable about marketing industry trends, market activities, and competitors
- Keep all deals up to date in HubSpot including logging and tracking all correspondence over email, phone, and text
- Track your performance against the team and individual goals and proactively collaborate with Team Lead on how to improve performance
- Be highly responsive to all internal and external communications
