Job description
Company Description
iKhokha is a place where chance takers become change makers.
At iKhokha, we believe in better. As you’d expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech’s in Africa we’ve built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
We’re looking for a visionary Head of Data and Analytics to lead our data strategy, drive actionable insights, and champion data-driven decision-making across the business.
At iKhokha, we’re redefining how SMEs thrive through innovation — and in this role, you’ll harness the power of data to help accelerate entrepreneurship and unlock growth for small businesses across South Africa.
So, what will you do?
- As the Head of Data and Analytics, you will be responsible for leading and managing the data and analytics function within our organization.
- Your primary objective will be to drive data-driven decision-making, develop data strategies, and provide actionable insights to support business growth and optimization.
- You will lead a team of Data Professionals, collaborating with cross-functional stakeholders to leverage data and analytics capabilities.
In addition to the above, you will:
- Develop and implement a comprehensive data strategy aligned with business goals.
- Establish data governance frameworks and policies to ensure data quality, privacy, and compliance.
- Collaborate with Engineering, Product, Growth, Finance and Retention Teams to optimize data acquisition, storage, and integration processes.
- Oversee the analysis and interpretation of complex data sets to derive actionable insights.
- Collaborate with business stakeholders to identify data-driven opportunities for optimization and growth.
- Develop and deliver reports, dashboards, and visualizations to communicate insights effectively.
- Ensure data-driven decision-making and provide recommendations to key stakeholders.
- Assess and optimize data infrastructure, including data storage, processing, and retrieval systems.
- Collaborate with Engineering, Product, Growth, Finance and Retention Teams to ensure the availability and scalability of data platforms and tools.
- Stay updated with emerging data technologies and trends, making recommendations for adoption.
- Build and lead a high-performing team of Data Professionals.
- Provide mentorship, guidance, and professional development opportunities to team members.
- Foster a collaborative and inclusive team culture, promoting knowledge sharing and innovation.
- Collaborate with cross-functional teams to integrate data and analytics into business processes.
Qualifications
- Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
Deal Breakers:
10+ years’ experience with the following:
Experience and Training:
- 5+ years in a leadership role within a data and analytics function.
- Strong knowledge of data management, analytics, and visualization tools and technologies.
- Familiarity with industry-specific regulations and compliance requirements related to data.
Specific knowledge, Skills and Competencies:
- Data Strategy and Management: Expertise in developing and implementing data strategies, including data governance, data quality, and data integration. Ability to oversee data acquisition, storage, security, and privacy practices.
- Data Analysis and Insights: Proficiency in data analysis, interpretation, and visualization. Experience in identifying trends, patterns, and actionable insights from complex data sets. Skill in translating technical findings into business-friendly language and formats.
- Team Leadership and Management: Strong leadership skills to inspire and manage a team of Data Analysts, Data Engineers, and Data Scientists. Ability to provide guidance, mentorship, and professional development opportunities.
- Business Acumen: Deep understanding of the organization’s industry, business model, and strategic objectives. Ability to align data and analytics initiatives with business goals, enabling data-driven decision-making at all levels.
- Technical Expertise: Proficiency in data and analytics tools and technologies, such as SQL, Python, R, Tableau, Power BI, or similar platforms. Knowledge of machine learning, statistical modelling, and predictive analytics techniques.
- Stakeholder Engagement: Excellent communication and interpersonal skills to collaborate effectively with cross-functional stakeholders, including executives, department heads, and technical teams. Ability to present complex information in a clear and concise manner.
- Project Management: Strong project management skills to oversee and prioritize data and analytics initiatives. Ability to manage resources, timelines, and deliverables to ensure successful project outcomes.
Business understanding:
The Head of Data and Analytics would need to possess a strong understanding of the business in order to effectively perform their role. Some key aspects of business understanding that would be beneficial include:
- Understanding of the organization’s industry, market dynamics, and competitive landscape.
- Knowledge of key business metrics, goals, and performance indicators.
- Familiarity with regulatory and compliance requirements related to data management and privacy.
- Ability to align data and analytics strategies with business objectives and drive value for the organisation.
Additional Information
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you’re accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
