Job description
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities:
Conduct initial assessments of patients’ medical conditions, care needs, and treatment goals.
Develop Healthcare plans tailored to each patient’s requirements.
Administer medications, treatments, and medical procedures as prescribed by healthcare providers.
Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
Coordinates with US insurance providers
Knowledge about Medicare and Medicaid
At least 1 year BPO Healthcare Experience handing Authorizations
Handling medical records is a plus
Familiar with common medical terminologies
Excellent English verbal and written skills
Good work management skills
Must be residing within GMA (Greater Manila Area)
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
