Job description
Technical Manager, Identity and Access Management (IAM) Location: Remote in the US with 5% travel. Department: Information Technology / Cybersecurity Reports To: Director of IT JOB SUMMARY We are seeking an experienced and hands-on Technical Manager to lead our Identity and Access Management (IAM) team. The ideal candidate will possess a proven track record of managing technical teams for at least 8 years, coupled with deep expertise in core IAM technologies and a strong understanding of modern security principles. This role is critical in ensuring the effective implementation, maintenance, and continuous improvement of our identity and access solutions, safeguarding organizational assets through robust identity governance and automation.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Leadership & Management: Lead, mentor, and manage the IAM team, fostering a high-performance culture focused on effective solution implementation and maintenance.
- Policy & Compliance: Develop, enforce, and audit IAM policies, procedures, and standards to ensure compliance with security regulations and best practices.
- System Administration: Oversee the administration and support of foundational IAM tools, including Active Directory and Microsoft Identity Manager.
- Integration & Automation:
- Collaborate with cross-functional teams to integrate IAM solutions with enterprise systems (e.g., Oracle HCM).
- Implement and manage API integrations to enhance IAM capabilities and streamline processes.
- Lead and deploy identity automation projects, leveraging experience with the Entra suite.
- Security Principles & Best Practices:
- Drive the adoption and implementation of zero-trust security principles across the organization.
- Ensure robust Multi-Factor Authentication (MFA/AMFA) deployment and management.
- Manage the entire account lifecycle, from provisioning and de-provisioning to regular access reviews.
- Monitoring & Troubleshooting:
- Utilize Sentinel log analytics for comprehensive log reviews and proactive monitoring of IAM systems.
- Troubleshoot and resolve complex IAM issues efficiently, minimizing disruption to business operations.
- Strategic Growth: Stay current with industry trends, emerging technologies, and evolving threats to continuously improve IAM processes and solutions.
- Stakeholder Communication: Communicate effectively and foster collaboration with stakeholders at all levels across the organization.
QUALIFICATIONS
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent practical experience in Information Technology.
Experience:
- Minimum of 10 years of experience managing a team specifically within the Identity and Access Management (IAM) domain.
- Strong hands-on experience with Active Directory and Microsoft Identity Manager (MIM).
- In-depth knowledge of Okta, including practical experience with SAML applications.
- Proven track record in deploying identity automation projects.
- Experience with the Microsoft Entra suite (formerly Azure AD).
- Proficiency in PowerShell scripting.
- Experience with Sentinel log analytics for log reviews and monitoring.
- Preferred: Experience with Oracle HCM and API integrations.
- Plus: Experience with Dell Change Auditor or equivalent AD Auditing tools.
Skills & Competencies:
- Exceptional leadership, communication (written and verbal), and interpersonal skills.
- Solid understanding of zero-trust principles and account lifecycle management.
- Strong troubleshooting and problem-solving abilities.
- Demonstrated ability to collaborate effectively with cross-functional teams.
- Adept at working in a fast-paced, dynamic, and evolving environment.
- Capacity to maintain composure when interacting with executives, clients, and staff in high-pressure situations.
- Ability to handle multiple tasks concurrently while managing sensitive and confidential information.
